Salesforce Architect

hace 2 semanas

Santiago, Metropolitana, Chile Varsity Tutors A tiempo completo
About Nerdy:

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field. Preferable certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
  • Proven experience as a Salesforce Administrator, with a minimum of 5 years working hands-on with Salesforce platforms (Sales Cloud, Service Cloud, Account Engagement, etc.).
  • In-depth knowledge of Salesforce configuration, customization, and administration, including custom objects, validation rules, flows, and Lightning components.
  • Strong understanding of Salesforce data model, data management best practices, and data migration techniques.
  • Excellent problem-solving and analytical skills to translate business requirements into technical solutions.
  • Effective communication and interpersonal skills to collaborate with stakeholders and train users.
  • Self-motivated and detail-oriented, capable of working independently and managing multiple projects simultaneously.
  • Familiarity with security concepts and best practices in Salesforce, such as user management, profiles, roles, and permission sets.
  • Commitment to quality, continuous improvement, and staying updated on Salesforce releases and emerging technologies.
  • Experience with agile methodologies and working with designers and engineers for feature implementation.
  • Experience with middleware/iPaaS platforms like Twilio Segment, MuleSoft, or Dell Boomi is advantageous.
  • Fluent in English.

Responsibilities:

  • Salesforce Configuration and Customization: Lead the configuration and customization of Salesforce to meet evolving company needs. Design and implement custom objects, fields, workflows, and validation rules to support business processes.
  • User Support and Training: Provide advanced user support, troubleshooting, and issue resolution for Salesforce users. Conduct training sessions to educate users on Salesforce features and best practices.
  • System Integration: Collaborate with the IT team to integrate Salesforce with other business systems like marketing automation, ERP, and customer support platforms, ensuring seamless data flow and consistency.
  • Data Management and Reporting: Develop data management strategies to maintain data integrity and create customized reports and dashboards for insights into key metrics.
  • Process Optimization: Analyze current sales and CRM processes, identify areas for improvement, and implement streamlined workflows and automation to enhance productivity and efficiency.
  • System Upgrades and Enhancements: Stay updated on Salesforce releases and industry best practices, planning and executing system upgrades and enhancements with the IT team.
  • Security and Compliance: Implement security controls, user permissions, and data access policies according to standards and company policies.
  • Documentation and Governance: Maintain detailed documentation of system configurations and integrations, establishing governance policies and procedures for Salesforce usage.

Varsity Tutors Leadership Principles:

  • Relentless Focus on Customers
  • Comfort with Ambiguity
  • Ownership
  • Simplify
  • Intellectual Curiosity
  • Build Teams
  • Think Big
  • Insist on High Standards
  • Bias for Action
  • Build Trust
  • Go Deep
  • Have Conviction
  • Deliver Results
  • Are Right, a Lot

Benefits:

  • Competitive Salary (paid in USD)
  • Flexible PTO
  • Fully remote position (anywhere in South America)
  • A unique opportunity to transform how the world learns
  • A collaborative work environment with training and a feedback-rich culture

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