L&D (Learning & Development) Facilitator - Leadership, Customer Success, Operations

hace 7 días

Santiago, Chile Signant Health A tiempo completo

L&D (Learning & Development) Facilitator - Leadership, Customer Success, Operations

Chile ● Santiago, Santiago Metropolitan Region, Chile Req #2808 Wednesday, June 12, 2024

Remote Role in Santiago, Chile /  Please submit your CV in English 

Are you ready for the Most Impactful Work of Your Life?

Signant Health is a global evidence-generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations, and reimagining the path to proof.

Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry.

Where do you fit in?

Our HR Team is looking to bring on a L&D Facilitator to our growing team. The main functions of a Facilitator include the ability to deliver and evaluate a range of engaging learning content for multiple programs utilizing adult learning principles as well as the management of learning logistics. 

Our ideal candidate

Must be able to lead by example and follow established guidelines/processes. Openly shares new ideas and best practices with the leader and team members. Demonstrates teamwork, problem solving with a focus on solutions, engagement, and adaptability to change. Manages relationships while learning new skills and meeting performance expectations while working with multiple organizations. Demonstrates friendly, professional behavior with strong service excellence orientation and task ownership.

Responsibilities

Delivers new hire, refresher content, and newly developed content to groups and individuals covering a range of products, technical, operational, soft skills, and leadership content. Facilitates interactive and participatory learning content using adult learning techniques to ensure maximum engagement and knowledge retention and transfer of learning. Prepares and conducts learning sessions using a variety of methodologies, such as online learning, role playing, simulations, team exercises, group discussions, within online/virtual learning environments. Organizes and distributes appropriate, relevant, and updated learning materials; learner/facilitator tools and course materials such as job aids and online course materials. Troubleshoots technical issues or seeks technical support in a timely manner to facilitate learning. Manages all learning logistics/resources forassigned programs required tools and processes. scheduling classes, learner, and facilitator scheduling. Daily monitoring and updating of GL&D Support Request assignments and completion of tasks. High proficiency with using online meeting/learning tools, break-out rooms (in-classroom or virtual), and assignment of content and materials. Manages a professionally structured class environment according to established policies and procedures classroom management, attendance/tardiness issues, engagement of learners in an online environment. Delivers required completion reports, test scores, and surveys in an accurate and timely manner. Assists in assessing, updating, and preparation of learning materials to support current/new programs. Reviews Course Evaluation results and identify opportunities for improvement. Keeps abreast of Industry trends and best practices to continuously improve content delivery.

Skills

Bachelor’s degree in adult teaching/training/development, education, communications, or related field MUST HAVE excellent written and verbal English skills.  Two plus years of facilitation and learning logistics experience. Strong verbal and written communication skills, attention to detail, customer service/interpersonal skills. Ability to work independently and manage one’s time with some direction, managing multiple projects and deadlines effectively. Intermediate knowledge of online learning processes and principles, facilitation skills, and classroom management. Intermediate knowledge and experience with computer applications, such as Microsoft Word, Excel, Visio and PowerPoint, and Teams in a business setting. Basic knowledge of LMS. 

And finally, here are the ways of working that will help you succeed at Signant: 

You have a constructive can-do attitude and can adapt quickly to change.  You’re motivated by working in a fast-growing global company.  You’re self-driven and active and continuously want to learn new things. 

Does this sound like something you’d like to explore?  Then we’d love to hear from you

Please apply below.
We review and respond to every application; keep an eye on your inbox for our reply.

Please note that Signant does not accept unsolicited resumes from third-party vendors.

#LI-CA1

#LI-Remote

At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Other details

Job Family Human Resources Job Function AHR-Employee Development/Training Generalist/Multidiscipline Pay Type Salary Employment Indicator Regular Share this job:

  • L&d (Learning & Development) Facilitator

    hace 4 semanas

    Santiago de Chile Signant Health A tiempo completo

    Remote Role in Santiago, Chile / Please submit your CV in English Are you ready for the Most Impactful Work of Your Life? Signant Health is a global evidence-generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations, and reimagining the...

  • L&d (Learning & Development) Facilitator

    hace 3 semanas

    Santiago, Metropolitana, Chile Signant Health A tiempo completo

    Remote Role in Santiago, Chile / Please submit your CV in EnglishAre you ready for the Most Impactful Work of Your Life?Signant Health is a global evidence-generation company. We're helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations, and reimagining the path...

  • Learning & Development Manager

    hace 3 semanas

    Santiago, Metropolitana, Chile Mandarin Oriental Hotel Group A tiempo completo

    Position: Learning & Development Manager (Full time #534562)Property / Office: Mandarin Oriental, SantiagoLocation: Santiago, ChileIt is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the hotel's learning and development, being pro-active, creative and results driven, focusing on delighting our...

  • Learning And Development Coordinator

    hace 2 semanas

    Santiago, Chile Mchile Murex Chile A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.Join Murex and...

  • Learning And Development Coordinator

    hace 2 semanas

    Santiago, Chile Mchile Murex Chile A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.Join Murex and...

  • Learning and Development Coordinator

    hace 3 semanas

    Santiago, Metropolitana, Chile MCHILE Murex Chile A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex...

  • Customer Success Manager Chile

    hace 4 semanas

    Santiago de Chile Unilode A tiempo completo

    **About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...

  • Customer Success Manager Chile

    hace 4 semanas

    Santiago de Chile Unilode A tiempo completo

    **About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...

  • Learning and Development Coordinator

    hace 3 semanas

    Santiago, Metropolitana, Chile Murex A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.Join Murex and...

  • Customer Success Manager Chile

    hace 1 mes

    Santiago de Chile Unilode A tiempo completo

    **About Unilode****Position Overview**The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...

  • Learning and Development Coordinator

    hace 1 mes

    Santiago de Chile Murex A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and...

  • Learning and Development Coordinator

    hace 3 semanas

    Santiago, Chile MCHILE Murex Chile A tiempo completo

    Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex...

  • Customer Success Executive

    hace 3 semanas

    Santiago de Chile BNamericas A tiempo completo

    We are a business intelligence platform, with 28 years of experience in the LATAM market, providing our clients with valuable and updated information on projects, news and data related to the areas of Electric Power, Infrastructure, Mining and Metals, Oil and Gas, ICT, among others, so that they can use this information to make strategic decisions for their...

  • Customer Success Manager

    hace 4 semanas

    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...

  • Customer Success Executive

    hace 3 semanas

    Santiago de Chile Cisco Systems A tiempo completo

    **Who You’ll Work With** Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team members in achieving their goals. With the transformation to software subscription,...

  • Customer Success Executive

    hace 3 semanas

    Santiago, Metropolitana, Chile BNamericas A tiempo completo

    We are a business intelligence platform, with 28 years of experience in the LATAM market, providing our clients with valuable and updated information on projects, news and data related to the areas of Electric Power, Infrastructure, Mining and Metals, Oil and Gas, ICT, among others, so that they can use this information to make strategic decisions for their...

  • Manager, Customer Success

    hace 4 semanas

    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...

  • Manager, Customer Success

    hace 3 semanas

    Santiago, Metropolitana, Chile Sovos Compliance A tiempo completo

    Build your future with Sovos.If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in...

  • Customer Success Manager

    hace 1 mes

    Santiago de Chile Tenzo A tiempo completo

    **Location**: Santiago, Chile **Job type**: Full time **Who we are** We're a group of restaurant-obsessed foodies with a passion for shifting restaurants from surviving to thriving. Our purpose is to supercharge restaurant performance and our mission explains how we’re going to do just that. We believe that every restaurant operator should know what’s...

  • Customer Success Manager

    hace 4 semanas

    Santiago de Chile Modular Mining Systems, Inc A tiempo completo

    **Customer Success Manager - Modular Mining**: **Location**: Santiago, CL **Req ID**: 28007 **Onsite or Remote**: Onsite Position **Customer Success Manager** **The Company** Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every...