Last Mile Operations Coordinator UBER Direct Chile

hace 5 días


Santiago de Chile Uber A tiempo completo

**About the Role**
***

Uber Direct is constantly evolving the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps.

The Earner Operations team is responsible for guaranteeing we provide our delivery partners (couriers) with the best-in-class experience when it comes to accepting and fulfilling an Uber Direct trip regardless of whether it's for a restaurant, a grocer, or a retailer; ensuring it remains an attractive alternative for them to generate additional income.

**What You'll Do**:

- Look for collaboration with different teams to come up with innovative solutions to problems and issues of the operation
- Strive to give our earners the best operation resulting in the enablement for commercial success. Look for opportunities in improvement across the whole supply chain considering the quality of couriers; the trip duration; the rate of completion of trips and the needs of commercial team.
- Challenge the status quo to drive innovation needed to offer Earners and Merchants a flawless experience. Be hands on the field when we face problems that cannot be dangled in the data itself
- Do your best by analyzing and taking actions towards the operation to ensure every trip has outstanding performance
- Look at the big picture to understand our long-term vision for Direct in LatAm and understand the small, short-term actions that will have a big impact on getting us there

**Basic Qualifications**
***
- Strong skills for analysis and building reports and SQL proficiency
- English proficiency
- Strong project management skills
- 2+ years of professional work experience in a related field (start-up, operations, strategy, analytics, tech)
- Data-driven approach to make decisions and measuring performance
- Passionate about being constantly challenged and going above and beyond.
- Self-driven and motivated to proactively build/drive new initiatives.
- Be comfortable in a fast paced environment with constant changes.
- Experiment and work hard to build quickly. This individual will need to identify and evaluate solutions for short and long-term operational problems
- Experience working closely and presenting optimally with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines



  • Santiago de Chile Uber A tiempo completo

    **About the role** Uber Direct is transforming last-mile delivery by empowering businesses to leverage Uber's logistics network to fulfill on-demand orders directly from their own channels-whether through a website, app, or point of sale. In the CASA region, this capability is unlocking new growth opportunities for partners across key industries such as...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** *** Uber Direct is rapidly changing the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps. The Earner Operations team is responsible for guaranteeing we provide our delivery...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** Join Uber Direct, our last-mile delivery solution, where you'll play a critical role in helping businesses connect with their customers through efficient, seamless, and scalable delivery services. In this role, you'll directly impact Uber's mission to provide innovative logistics solutions that enhance clients' operational efficiency and...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** As a Uber Direct Account Manager, be a strategic partner to the Uber Direct team, to support the growth of the Chile business **What you'll do** - Build long-term relationships customers: Develop meaningful and long-lasting relationships with key partners by focusing on building trust and crafting successful joint business plans - Advise...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** As an Account Coordinator at Uber Direct, you will be responsible for handling and developing positive relationships with our key clients. It is the perfect mix between a commercial and an analytical/operational role. If you are passionate about customer service, operations & have commercial skills in partner management, communication,...

  • Sales Manager

    hace 3 días


    Santiago de Chile Uber A tiempo completo

    **About the Role**: You will help grow one of Uber's newest projects Uber Direct, which is in the process of rapidly growing in a big way! You will use your business development skills to acquire new merchants to support our this business ambitious growth goals, and work within an existing base of partners to fuel the expansion of this business within...


  • Santiago de Chile Uber A tiempo completo

    **About the Internship*** Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and...


  • Santiago de Chile Uber A tiempo completo

    **About the role** Uber operates in 16 Latin American markets with strong growth momentum - and we're just getting started. As **Head of Uber Advertising Sales, Chile**, you'll build and lead a world-class sales and account management team that drives advertising revenue across our Delivery (Grocery and Retail) and Mobility products. Your work will be...


  • Santiago de Chile Uber A tiempo completo

    Our Operations teams work where Uber’s digital technology meets the real world. We are the local eyes on Uber’s operations team, and own city-specific business outcomes and bridge our overall business strategy with local needs. We ensure sophisticated, business-critical compliance work is done in a high-quality way and champion the core Uber experience...

  • Operations Coordinator

    hace 5 días


    Santiago de Chile Uber A tiempo completo

    **About the Role** We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our local operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies. This is a key position that can make a big impact on business and...