Senior Account Manager

About Lumen

The Role

TheThe Senior Account Manager - BDP/MDU leads a geographic territory to build CenturyLink’s market position within a specific vertical customer segment of Multiple Dwelling Units (MDU) and Builder/Developer Programs (BDP). This position is responsible for strategic selling to new customers and renewing relationships with existing customers who directly own and or control a property (such as apartments, condos, assisted living etc). Senior Account Manager - BDP/MDU leads a geographic territory to build CenturyLink’s market position within a specific vertical customer segment of Multiple Dwelling Units (MDU) and Builder/Developer Programs (BDP). This position is responsible for strategic selling to new customers and renewing relationships with existing customers who directly own and or control a property (such as apartments, condos, assisted living etc).

The Main Responsibilities
- Works closely with planning and engineering workgroups to coordinate design and implementation of new developments
- Identify and target new construction for single family and MDU developments and coordinate cross functionally to provide a competitive CenturyLink solution. Internal cross functional coordination is key to ensure customer needs are met and internal capabilities align
- Actively work to build and maintain strong relationships with builders, developers, property owners, property managers, homeowner associations, consultants and any party that can positively impact CenturyLink’s ability to grow its business
- Provide end to end customer experiences to differentiate CenturyLink in the market. Including rapid response times for new opportunities and active troubleshooting on customer opportunities and challenges to meet customer needs
- Ensure contracts are executed and implemented properly, including the placement of CenturyLink marketing materials and acquisition programs. Actively participate in on property events and programs to build and maintain market share of voice, data and video services
- Work with builders, developers, property owners, property managers, homeowner associations, and others to execute press releases and other localized advertising programs as required
- Be active in the community supporting the building of a positive CenturyLink brand and enabling the advancement of CenturyLink’s market growth
- Perform special projects and other duties as assigned
- Bachelor’s degree or equivalent work experience.
- Professional work experience, with marketing and/or sales experience a plus.
- Account management experience.
- Able to demonstrate prior experience developing quality leads, including cold calling, active participation in trade associations, etc.
- Proven track record of successful professional sales experience.
- Working knowledge of building/construction industry and related terminology.
- Strong analytical skills.
- Working knowledge and experience with contracts and contract negotiations.
- Demonstrated ability to work independently and remain motivated.
- Strong verbal and written communication skills to include product demonstrations, and executive selling skills.
- Valid driver’s license, good driving record and able to provide reliable transportation.
- Able to travel locally extensively, 60%+ of the time

What to Expect Next

Requisition #: 316532

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

Salary Range

Salary Min:
38387

Salary Max:
85305

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.