Support Help Desk Analyst
hace 7 días
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
- Monitors and reports infrastructure systems and component malfunctions to escalate and resolve problems.
- Monitors routine operations (e.g., back-ups, log rotations, etc.) utilizing pre-defined procedures and tools to ensure compliance and quality.
- Executes documented steps to build and verify the system performs as expected.
- Documents and reports completed work to provide status and system updates.
- Performs basic troubleshooting to resolve installation problems.
- Performs service operation assignments to meet business and user needs.
- Supports maintenance, installation, and problem resolutions to meet system and operational guidelines.
**Employee Type**:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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