Insurance Verification Coordinator I

Insurance Verification Coordinator I

**BCforward is currently seeking a highly motivated Insurance Verification Coordinator I - Remote EST**

**Job Title**: Insurance Verification Coordinator I
**Work Location**: Remote (12-9 PM EST)
**Assignment Duration**: 3 months (with possibility to extend or convert)
**Hourly Pay Rate**: $17
**Target Start Date**: July 7, 2025

**Position Purpose**

To obtain and verify complete insurance information for patients, including processing prior authorizations, identifying copay assistance programs, and coordinating benefits to ensure proper billing and reimbursement for therapies provided.

**Key Responsibilities**
- Verify insurance eligibility and benefits for prescribed therapies and document details in internal systems.
- Conduct and follow up on prior authorization requests, collaborating with physician offices and insurers.
- Collect and record relevant clinical data, including diagnosis codes and lab values.
- Determine and document patient financial responsibility based on insurance coverage.
- Maintain accurate coordination of benefits information on all referrals.
- Secure and manage Medicare Assignment of Benefits documentation.
- Submit claims to insurance payors and manage billing processes.
- Document all patient, provider, and insurer communications related to reimbursement and collections.
- Manage inbound calls from patients, providers, and insurers to resolve inquiries or issues.
- Work claim rejections and resolve eligibility, coverage, and billing issues.

**Education & Experience**

**Required**:

- High school diploma or equivalent.
- 1+ year of experience in medical billing, insurance verification, or related healthcare administrative work.

**Preferred**:

- Bachelor's degree in a healthcare-related field (may substitute for experience).
- Experience with managed care plans and prior authorization procedures.
- Proficiency in Microsoft Office Suite.

**Top 3 Required Skills**
- **
Managed Care Knowledge** - Understanding of insurance payor systems and policies.
- **Customer Service** - Clear communication and problem-solving skills in a patient
- or provider-facing role.
- **Call Center Experience** - Comfort handling inbound/outbound calls in a fast-paced environment.

**Work Expectations**
- Handle an average of 25+ referrals per day.
- Maintain 95% or higher quality assurance scores.
- Strong attendance and punctuality are critical.
- Ability to work independently and manage time effectively during assigned schedule (12-9 PM EST).

**Benefits**
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

**About BCforward**:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

**Employee Type**: Contractor

**Location**: Florida, FL (Onsite)

**Job Type**: Health Care

**Experience**: Not Specified

**Date Posted**: 05/21/2025