Operations Associate

hace 5 días

Santiago de Chile dLocal A tiempo completo

**What’s the opportunity?**
- We are looking for an Operations Associate based in Chile to join our Operations Payins team. The main responsibility of this role is to ensure our operations run smoothly and that all the processes are optimized, internally and externally._

**What will I be doing?**:

- Managing data and reporting.
- Give the needed support to different departments within the company.
- Identify problems: identifying operational issues and potential concerns.
- Improve the overall efficiency of the company.
- Recommend solutions: based on the research and analysis, make presentations and reports that support the recommended solutions to the identified problems and concerns.
- Analyzing performance results and promoting optimizations in order to get the best conversion rates possible.
- Work closely with the rest of the company to make their life easier, by providing the information they may need, such as transactions information, feedback from our local providers, and analysis on the current issues that may be affecting our clients and our local processes (Audit, BackOffice, etc).

**What skills do I need?**:

- Someone open to the constant change in an ambiguous, fast-paced environment, a self-starter, and open to working across time zones with teams all over the world.
- Knowledge of data analytics and reporting.
- Outstanding presentation, reporting, and communication skills.
- Observant profile to determine where the flaws lie (attention to detail).
- Curious profile and positive attitude.
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
- Ability to work with tight deadlines.
- Team spirit.
- Advanced/Fluent English.

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