Background Verification Specialist I
hace 1 semana
JOB REQUISITION
Background Verification Specialist I
LOCATION
SAN RAMON
Robert Half is seeking a Background Verification Specialist I who will partner with the Manager, Background Checks to define high level goals and objectives for providing premier customer services support to our internal and external clients. The customer service team will partner closely with the Manager, Background Checks to solution customer service issues and continue to educate our branch partners on background check industry standards, processes and best practices.
Specific responsibilities include:
- Point of contact for internal and external clients on background check submission status, issues or questions related to regulatory compliance- Support all elements of background checks including development of new processes, training and program opportunities, improving field communication and improve service levels.- Document and maintain tasks specific to customer service, including processes and policies.- Identify and present solutions to ensure excellent service standards and maintain high customer satisfaction within the prescribed 2 hour service level response time for Background Verifications/Drug Screen/Credit/Health Screen programs.-
- Perform additional program support activities as presented by management, which could include focus groups, collaboration meetings etc.- Participate as primary troubleshooter, proactively monitor and resolve system/vendor inquires or issues in a timely and professional manner.- Collaborate with other Background Verification team members or corporate department teams to ensure service levels are being met for optimal user satisfaction, and adherence to best practices and government regulations- Ensure that timely and accurate BGC processing meets or exceeds expected business needs and objectives
Qualifications:
- AA or equivalent job experience- Previous experience with background checks preferred.- Proficient in MS Office suite (Outlook, Excel and Word).-
- Excellent oral/written communication skills.- Demonstrated time management skills- Understanding of customer service and/or technical support service.- Strong interpersonal skills that will enable this position to work well with key stake holders; team organization skills.- Ability to interact and communicate with customers of varying levels of expertise.- Ability to communicate complex technical information to less-technical users.- Ability to communicate in-depth business processes to technical resources.- Demonstrated customer service abilities.
At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at
Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.
or call 1.855.744.6947 for assistance.-
- The location(s) (city, state) to which you would like to apply.
JOB LOCATION
CA SAN RAMON CORP
ADDITIONAL LOCATION
-
Payroll Specialist I
hace 17 horas
Santiago, Chile Robert Half A tiempo completoJOB REQUISITION Payroll Specialist I (Contract Talent) LOCATION SAN RAMON Robert Half is seeking a Payroll Specialist I to join the Payroll Operations team. The team provides high quality support to internal and external customers by preparing and processing final checks, W4's, direct deposits, expense reports/timesheets and other payroll related...
-
Wellbeing and De&i Specialist
hace 17 horas
Santiago de Chile Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
HR Compliance Specialist
hace 2 semanas
Santiago, Chile Robert Half A tiempo completoRobert Half is seeking a HR Compliance Specialist to join the Shared Service HR group. The group handles background checks, records management and general HR related policy and procedure updates. Specific responsibilities include: - Background Checks: - Analyze returned case results for discrepancies or issues. - Adjudicate case results on all background...
-
Automation Specialist
hace 4 semanas
, Región Metropolitana de Santiago, Chile PLANT SUPERVISION A tiempo completoAutomation Specialist – FLSmidth Automation Project location: Cuba Duration: 1 year, with possibility of extension Start: January 2026 Your Role Plant Supervision is looking for an experienced Automation Specialist with a strong background in FLSmidth Automation. Hands‑on experience with FLS systems is essential. Key Responsibilities ECS system version 8...
-
Healthcare Specialist
hace 2 días
Santiago, Metropolitana, Chile Everglow Vitality A tiempo completoRole DescriptionThis is a part-time Healthcare Specialist role based in Santiago, with the flexibility to work both on-site and remotely in a hybrid setup. The role involves providing medical support, conducting healthcare assessments, and delivering training sessions. The Healthcare Specialist will also focus on effective communication with patients,...
-
Risk Specialist Partime
hace 17 horas
Santiago de Chile Vacasa A tiempo completo**Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're one of the fastest-growing vacation rental companies in the world thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a...
-
Metallurgy Specialist, IES
hace 4 semanas
, Región Metropolitana de Santiago, Chile Orica A tiempo completoA global mining services company is looking for a Specialist - Metallurgy in Santiago, Chile. You will lead client projects, enhance mining processes, and use advanced technologies to optimize operations. The ideal candidate will have over 5 years of experience in processing and a strong background in modeling and simulations. This role offers a competitive...
-
Automation Specialist – ECS/PCS Expert
hace 4 semanas
, Región Metropolitana de Santiago, Chile PLANT SUPERVISION A tiempo completoA prominent engineering firm is seeking an experienced Automation Specialist to work on exciting projects in Chile. The ideal candidate has a strong background in FLSmidth Automation and hands-on experience with ECS and MCS systems. The role requires communication skills and the ability to thrive in high-pressure, international environments. Offers include...
-
Employee Communications Specialist
hace 2 semanas
Santiago, Chile Robert Half A tiempo completoJOB REQUISITION Employee Communications Specialist LOCATION SAN RAMON As a Communications Specialist, your specific responsibilities will include: - Provides general support of writing and editing high-quality communication materials with direction and input from management and other senior team members. Manages previously written content and develops...
-
Scm Specialist
hace 2 días
Santiago de Chile ABB A tiempo completo**SCM Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
