Project Services Advisor

**At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.**

The **Project Service Advisor**is responsible for the accuracy and integrity of project financial data in our Accounting System, and maintaining timely production of external client invoicing. This position analyzes projects and their financial performance, and provides support to Project Managers, Directors and others to promote the financial success of projects.

**Responsibilities**
**Contract Review and Approval**:

- Review draft contract for invoicing terms, project costing, and other financial specifics such as, retention/retainer, prevailing wage, sub-consultant, charge rates, unit pricing, etc

**Project Team Involvement**:

- Provide historical project data
- Provide charge rate and related data for fee estimates and project proposals
- Primary point of contact with outside client accounting staff to assist with project financial data inquiries
- Provide exceptional customer service to all clients ensuring happiness with financial services

**Project Setup/Maintenance**:

- Review project set-up to ensure accuracy
- Update/maintain client billing information
- Review and maintain accurate project costing for revenue recognition
- Reconcile, Inactivate, and Close project data

**Client Setup**:

- Provide assistance, when vital, with new/existing client approvals/submittals
- Review client billing data for invoicing requirements

**Timesheets**:

- Confirm project costing data

**Assist Accounts Receivable**
- Specialist by providing billing data when necessary
- Assist Project Managers with collection calls on outstanding debts
- Update MIS with collection data when received

**Client Invoicing**:

- Distribute draft invoices to Project Managers
- Review/Input unit pricing data as required
- Produce accurate and timely client invoices (internal and external)
- Ensure all required backup documentation accompanies client invoices
- Promote and establish point of contact with client accounting staff on project financial and invoicing matters
- Archive client invoices
- Provide exceptional customer service to improve client experience and happiness

**Competencies**
- **Action Oriented**- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.
- **Ensures Accountability**- Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
- **Communicates Effectively**- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
- **Manages Complexity**- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
- **Plans and Aligns**- Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
- **Optimizes Work Processes**- Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

**Skills**
- **Financial analysis**- Works at an intermediate level to examine, interpret, and evaluate financial data to provide insights into an organization's fiscal health and support informed decision-making. Typically works with guidance.
- **Budget and Control**- Works with full competence to create, analyze and monitor budgets in line with organizational and project/program criteria; identify trends and forecasts. Typically works without supervision and may provide technical guidance.
- **Data Control**- Works with full competence to acquire, organize, protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.
- **Computer Skills**- Works with full competence to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works without supervision and may provide technical guidance.
- **Categorizing and Classifying Information**- Works with full competen