Customer Experience Team Leader
hace 1 semana
Ser parte de Unilever es comprometerte a transformar la vida de millones de personas, a través de nuestras marcas como Rexona, Dove, Axe, Hellmans, OMO, entre otras. Donde tu manera única de ver el mundo será el punto de partida para cambiarlo. Estamos convencidos que disfrutar es la manera de hacer las cosas, y eso sólo es posible siendo tú mismo.
Ser parte de Unilever es trabajar con la libertad para transformar ideas en realidades y con tu propio estilo construir un futuro mejor, porque estamos convencidos que juntos podemos lograr UN MEJOR NEGOCIO, UN MEJOR MUNDO Y LA MEJOR VERSIÓN DE TI MISMO
Estamos buscando un/a Customer Experience Team Leader que será un responsable de llevar la relación logística con el cliente.
**Responsabilidades**:
- Entregar el mejor fill rate posible, en el momento que el cliente lo requiera.
- Asegurarse de que llegue el producto desde el CD del cliente a sus locales, maximizando el instock.
- Gestionar las pérdidas y minimizar las pérdidas de presencia en góndola.
- Generar talento y desarrollar a su equipo
- Detectar oportunidades en los clientes para mejorar tiempos de entrega, procedimientos, etc.
- Velar porque el equipo asegure poder despachar todas las necesidades que tenga el cliente en tiempo y forma.
- Análisis numérico y reportería de los principales indicadores.
Requerimientos
- Titulado de la carrera de Ingeniería Civil Industrial (no comercial)
- 3 años de experiência laboral, de preferencia en cargos similares. Experiência en logística idealmente.
- Inglés Intermedio
- Nível Avanzado de MS Excel
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