Customer Experience Associate
hace 7 días
ACERCA DE LA VACANTE
Funciones del Puesto
Position Summary:
**Responsibilities**:
Provide “above and beyond” customer service in all interactions with customers and think creatively about ways to optimize each customer’s experience.
Troubleshoot customer questions, issues, or complaints quickly and efficiently.
Master our internal management system in order to efficiently and effectively help our customers.
Requisitos del Puesto
Required Skills/Abilities:
Exceptional communication skills.
Excellent writing skills (think: thorough, organized).
Fully bilingual in English and Spanish.
Fast typist.
Comfortable working across multiple communication channels.
Technically proficient.
Self-reliant, adaptable, and comfortable with repetition.
An approachable style with a personal touch and a “no such thing as a stupid question” attitude.
Able to work an assigned schedule that falls within our operating hours and flexibility around weekends and holidays.
Experiência Deseada
Customer service or sales experience is preferred.
OTROS DETALLES
Area del Puesto
Call Center
Ubicación del Puesto
Santiago, Santiago, Rep. Dominicana
Nível Académico
Bachillerato Universitario
Nível de Cómputo
Office Basico (Word,Excel,Outlook)
**Idiomas**:
Español: 100%
Inglés: 100%
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