Operational Resilience Program Manager

hace 7 días

Santiago de Chile Launchpad Technologies Inc. A tiempo completo

**Operational Resilience Program Manager - Cloud & Infrastructure Focus** (Full-time, Remote)**:
Kick off your next career move with Launchpad We're looking for a **R**esilience-driven Program Manager**ready to make an impact in a mission-critical and cross-functional tech environment. If you’re passionate about operational resilience, cloud infrastructure, and embedding business continuity at scale, this might be the opportunity for you.

**Start date**: August, 2025
**Contract type**: Full-time, Contractor
**Work hours**: 7.30am - 3.30pm PST - Remote

**️ What You’ll Be Doing**:

- Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases
- Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)
- Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas
- Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights
- Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles
- Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)
- Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

**What You Need to Succeed**:
**Must-haves**:

- 4+ years of experience in enterprise resiliency, business continuity, or operational risk management
- Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture
- Strong project management skills with ability to drive cross-functional alignment and reporting
- Analytical mindset with experience in data interpretation and visualization
- Excellent communication skills and stakeholder management across business and technical teams
- Advanced English (written and spoken)
- Availability to work in North American time zones

**Nice-to-haves**:

- Certified Business Continuity Professional (CBCP), MBCP, CRISC or similar
- Familiarity with industry-standard BCM tools like Fusion Framework
- Experience supporting SOC2 / ISO 27001 audits
- Background in IT security policy frameworks or corporate IT governance
- Knowledge of DR architecture, resilience KPIs, and training frameworks

**Our Recruitment Process**:

- **Initial Interview** - 60 minutes with Talent Acquisition
- **Culture Fit** - 30 minutes with Team Engagement Manager
- **Final Stage** - 60 minutes with the Hiring Manager (Technical Interview)

**Why Join Launchpad?**:
We believe that great work starts with great people. At Launchpad, we offer:

- Fully remote work with hardware provided
- Global team experience with clients in North America
- Competitive USD compensation
- Training and learning stipends
- Paid Time Off (vacation, personal, study)
- ‍
- ️ A culture that values autonomy, purpose, and human connection

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