Service Delivery Management Analyst

Company Description

Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution - we believe it must be the solution. With us, you will shape a career that is truly forward-facing with many amazing opportunities and offerings to match.

**But there is more work to be done - that is why we need you to join**

**Job Description**:
New technologies are opening a wide diverse of opportunities to companies of making efficiencies, automations, systematizations, process transformations, or even to changing their business models in a fully disruptive way. The Service Delivery Management Analyst is responsible for guiding the business and staff areas go into the digitalization wave, by introducing new technologies in their activities or in their whole processes, in alignment with the corporate and country strategy.

**Your role**:

- Be the IT/Business liaison to understand and manage digitalization initiatives.
- Analyze business processes holistically to come up with ideas that can make them more efficient through automations, systematizations, or others, with the use of technologies.
- Develop executive level communication to drive the decision-making process among project sponsors and other senior executives within the company.
- Project management of the business or support areas in close coordination with key business stakeholders, suppliers, global and the local IT team, ensuring to deliver on scope, time, quality and cost
- Build and present MVPs to key business stakeholders to inspire them identify where these solutions can be used to create value.
- Deliver robust, secure and scalable digital solutions, fulfilling all the project closing requirements.
- Ensure all the related documentation such as RFPs, presentations, end-user guides, status reports, among others, complies with the Statkraft standars
- Benchmark within Statkraft globally, local markets and competitors to seek for better/ new solutions and also to reach for new technologies

Undertake any other duties of a similar level and responsibility as may be required from time to time.

**Qualifications**:

- Six (6) years of experience in digitalization, business processes optimization, business intelligence, data management and/or business analytics.
- Proven experience delivering IT/Business systems for commercial, operations and/or finance departments, preferably in global organizations.
- Good knowledge of the commercial, operations and/or finance processes in the energy (preferably), mining, banking, or telecommunications sector. (Desirable)
- Familiar with Cloud, Artificial Intelligence, Internet of Things, Virtual & Augmented Reality, DevOps, RPA, and how these technologies can be used to create value.
- Certified as a PMP and/or Scrum Master
- University degree in Engineering, any specialization.
- English & Spanish Advanced mandatory

Additional Information
**What we offer**
- Unlimited learning opportunities at various levels of the organisation.
- The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and backgrounds.
- The opportunity to work somewhere with pride, and to be able to honestly say “My work is contributing to saving the planet”.
- A work culture that puts emphasis on the individual, offering flexible working solutions, and work-life balance principles.
- Statkraft offers competitive terms of employment and benefits schemes, and we’re a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not chance.

Statkraft manages critical infrastructure and services in several countries. We conduct background checks on qualified applicants before hire. The applicant must be eligible for security clearance and authorization.

The position is located in Las Condes, Santiago.