Sales Support Manager

hace 1 semana

Santiago, Metropolitana, Chile CMA CGM A tiempo completo

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Buscamos Sales Support Manager para nuestra oficina en Santiago de Chile

Estamos en búsqueda de un/a Sales Support Manager para liderar al equipo de Sales Support en CMA CGM Chile, asegurando calidad de servicio, coordinación fluida con Ventas y una experiencia impecable para nuestros clientes.

Propósito del rol

El equipo de Sales Support cumple un papel clave habilitando a Ventas con información, herramientas y procesos que permiten interactuar con clientes de manera efectiva, precisa y oportuna.

Responsabilidades principales

Liderar y acompañar al equipo de Sales Support con reuniones, seguimiento y feedback continuoCoordinar con Ventas y otras áreas para alinear expectativas y necesidades del clienteApoyar la preparación de cotizaciones y órdenes, incluyendo validaciones de tarifas y descuentosAsegurar exactitud y cumplimiento de tiempos en cotizaciones, órdenes y follow-upsGenerar análisis y reportes sobre actividad comercial e interacciones con clientesMantener conocimiento actualizado de productos, servicios y procesos internosFacilitar la comunicación entre clientes y equipos internosRealizar seguimiento a cotizaciones, consultas y órdenes para apoyar conversión y servicio

Requisitos

Mínimo 5 años de experiencia en shipping (excluyente)Experiencia sólida en gestión de cotizacionesConocimiento de CRM o módulos relacionadosExcelentes habilidades de comunicación y colaboraciónAlto nivel de detalle y enfoque en data accuracyCapacidad analítica y de generación de reportesInglés intermediario requerido. Español fluido/nativo

Nuestros valores

En CMA CGM nos definimos como una empresa familiar construida sobre valores humanos sólidos:

ExcelenciaEjemplaridadImaginaciónAudacia

Si te interesa, te invitamos a postular directamente a través de esta plataforma o comparte este aviso con alguien que encaje con el perfil.

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines.

 

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