International eCommerce Operations Associate

hace 2 semanas

Santiago, Metropolitana, Chile The Ridge A tiempo completo

If this sounds like you, we'd love to hear from you Please submit your application through this form:

Job Overview

We're looking for a proactive, detail-obsessed International e Commerce Ops Associate to support the daily execution of our e-commerce roadmap. This is a hands-on role ideal for someone who is a self-starter, comfortable taking initiative, and eager to learn how a fast-moving e-commerce team operates.

You'll help with our Shopify storefronts (US + International), audit pages for accuracy, support website updates, and ensure our digital experience is polished, up-to-date, and conversion-ready.

The ideal candidate has experience working in Shopify with an e-commerce brand, thrives on organization, and loves solving small problems before they become big ones.

Job Responsibilities:

Product Description Pages (PDP) Setup & Auditing:

  • Create and update PDPs with accurate product info, pricing, SKUs, and imagery.
  • Regularly audit product pages for errors, inconsistencies, or missing details.

Performance Landing Page (PLP) Setup:

  • Help build PLPs for marketing campaigns and promotions.
  • QA pages for correct links, pricing, copy, and creative assets.

Website Maintenance:

  • Update site content, promotions, banners, and product launches.
  • Support execution of the ecommerce roadmap through daily tasks and updates.
  • Test new features and flag issues before and after deployment.
  • Process and implement AI translations for international store content.

Bug Support & Issue Resolution:

  • Proactively check for broken links, site bugs, or content issues.
  • Document and escalate problems to the Tech team; track until resolved.

Collaborate with Cross-Functional Teams:

  • Partner with marketing, product, creative, and CX teams to keep the site aligned with campaigns and launches.
  • Assist with updates across international storefronts and multi-store setups.

Reporting & Operational Support:

  • Run weekly reports (site performance, QA checks, product accuracy, etc.).
  • Maintain clean documentation for updates and recurring processes.

Qualifications & Experience:

  • 1–3 years of experience in e-commerce, website operations, digital merchandising, or similar roles.
  • Experience working with Shopify and e-commerce brands strongly preferred.
  • Experience supporting international storefronts or multi-store Shopify setups is a plus.

Technical Skills

  • Strong understanding of e-commerce fundamentals and customer experience best practices.
  • Experience working in Shopify and supporting multi-store e-commerce websites (preferred).
  • Basic knowledge of SEO as it relates to PDPs and category pages.
  • High attention to detail with strong auditing, QA, and problem-solving skills.
  • Comfortable with spreadsheets and running reports (Google Sheets/Excel).
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks in a fast-paced, startup environment.

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