Regional Itam Sales Leader

hace 1 semana

Santiago de Chile SoftwareONE A tiempo completo

Job Function: Cloud & Software Services Why SoftwareONE?:
Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.

In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.

With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more

The role:
The Regional Growth Lead sits within the global service line leadership team and builds the bridge between service line strategy, service delivery and sales, within the federation or region.

A Regional Growth Lead supports pipeline management, innovation and oversees new product introduction into local markets. The focus is building, leading and executing the business plan in the region and therefore achieve sales and delivery budget for the service line.

**BRIDGE BETWEEN SERVICE DELIVERY IN REGION, SALES AND SERVICE LINE STRATEGY**
- Capture regional input (internal/ customers) for innovation to portfolio and enhancement to delivery as part of Service Line strategy and priorities
- Communicate the Service Line strategy and execute within the region
- Build with the team the regional business plan for the SL to achieve the commitment and support in execution with Sales & Delivery
- Bring the global SL Strategy (Portfolio / Delivery Mix) to the region and align it with the regional business plan
- Drive the Regional Service Leadership Team (Growth Lead, BDE Lead and Customer Service Delivery Lead) to execute upon the different commitments & challenges in achieving the Service Line plan

**SUPPORT PIPELINE MANAGEMENT**
- Provide regional perspective/ market insights (market sensing) with regards to expected pipeline (implications for capacity planning) and with regards to local product demand (implications for strategy & portfolio)
- Collaborate with other regional heads to generate sales outlook for overall service line needed as input for capacity and capability planning

**SUPPORT OPPORTUNITIES AND CUSTOMER WINS**
- Work with sales on top opportunities, coordinate and facilitate all global and regional support needed to win the deals
- Facilitate creation of top customer case studies, communicate through win wires to wider community
- Build as required customer advisory boards in the regional for the Service Line and bring back the feedback to the Service Line Leadership Team (Portfolio and Delivery)

**VENDOR MANAGEMENT AND RELATIONSHIP**
- Own regional vendor relationship on behalf of the service line and facilitate engagement with regional teams
- Lead regional vendor QBRs and effective engagement with them to deliver results based on regional needs
- Pursue, plan and execute on potential vendor investments into the SL on a regional level (Vendor investments Globally or Regionally)

**ROLE IN REGIONAL SOLUTION ROLL-OUT**
- Provide portfolio input & develop country/ federation/ regional level business cases
- Consolidate the portfolio feedback from Customer, Sales and Delivery and actively support in making changes through the Service Line Product Management team.
- Plan and launch processes for new solution introductions in collaboration with Go-To-Market or Sales Operations and understand the market direction against the strategy

**ROLE IN REGIONAL CAPACITY, CAPABILITY AND DELIVERY**
- Work with Service Design Lead or Capability and Capacity Manager (if exist within the Service Line) to identify capacity and capability gaps in the region
- Contribute to the creation/definition of Service Design model for effectiveness of the model for their respective region, including the alignment and support for the regional Delivery Lead in landing the service design model in the region
- Participate in Operational Excellence Working Group to represent their regional needs and provide input

**PEOPLE**
- Seeks insights from the region on areas for improvement within the Service Line, the Solutions & Services organization, and the company.
- Mentors the regional service line team members and assists them with their onboarding / professional development (incl. up-skilling and re-skilling).
- Engages regional service line teams in various internal initiatives (like innovation projects) whenever the business environment is right to drive their engagement and excitement with the company.

**LEADERSHIP**
- Consistently acts as SoftwareONE Culture role model for team members, other Service Lines, peers, internal and external partners (Leading by Example).
- Collaborates and shares best practices / learnings and pre-sales / delivery excellence across the globe to improve both overall customer satisfaction and S

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