Clinical Operations Manager
hace 5 días
We are seeking a highly skilled Clinical Operations Manager to join our team at IQVIA Argentina. As a key member of our clinical research operations team, you will be responsible for managing a team of clinical staff to ensure projects are appropriately resourced and employees are trained and meeting project objectives.
Main Responsibilities:- Team Management
- Manage staff in accordance with organization's policies and applicable regulations, including planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
- Staff Selection and Onboarding
- Participate in the selection and onboarding process for new clinical staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
- Resource Allocation
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.
- Quality Management
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Performance Metrics
- Ensure that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- Quality Initiatives
- May participate in clinical operations quality or process initiatives.
- Education
- Bachelor's Degree in scientific discipline or health care (Required)
- Experience
- At least 5 years of prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
- Skills and Knowledge
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Good leadership skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem-solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
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