Senior IT Specialist
hace 3 semanas
Job Title: Senior IT Specialist
Description:
Stefanini Chile S.A. is committed to excellence and innovation in the technological world. We create solutions that make a difference and transform the way the world sees technology.
Job Summary:
We are looking for a highly skilled Senior IT Specialist with solid knowledge in ITIL and Agile Methodologies to join our technology team. The ideal candidate will have at least 5 years of experience in ITIL process management, with a focus on change management and continuous service improvement.
Responsibilities:
- Led meetings
- Attend meetings
- Facilitate CAB meetings
- Generate reports (reports, KPIs, presentations, etc.)
- Analyze data
- Optimize and improve processes in the area
- Control change tickets
- Document procedures, policies, etc.
- Manage changes and respond to requests (from users, audits, etc.)
Requirements:
- Bachelor's degree in Computer Science, Connectivity, or related field.
- Minimum 5 years of experience in ITIL-related roles.
- Advanced knowledge of Excel, PowerPoint, and basic knowledge of Power BI.
- Familiarity with project management through JIRA SM.
Candidate Profile:
- Leadership: Ability to guide teams and make strategic decisions.
- Proactivity: Attitude to anticipate problems and provide solutions.
- Analytical Thinking: Ability to interpret data and generate insights that impact decision-making.
Additional Information:
Benefits you'll love:
- Enjoy two administrative days per year
- Celebrate your birthday with a free afternoon to enjoy special moments with your loved ones
- We guarantee your security and peace of mind with a complementary insurance
- Celebrate holidays with special aguinaldos for Fiestas Patrias and Christmas, creating unforgettable memories with your loved ones
If you have a passion for IT processes and an excellence-oriented approach, we look forward to meeting you.
About Stefanini:
We are a global company with 35 years of experience in the market, offering a solid selection of services such as automation, cloud, Internet of Things (IoT), and user experience (UX).
We believe that technology can revolutionize a company and innovation is essential to promote development and competitiveness. We also value new ideas and the power of an open mind, recognizing that each talent is essential to the quality of our projects and our progress.
We maintain our excellence by investing in technological innovations, the best alliances, acquisitions of companies worldwide, and the hiring of highly skilled professionals.
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