Customer Support and Development Liaison

hace 4 semanas


Santiago, Metropolitana, Chile Busbud Inc A tiempo completo
About Us

We are Busbud Inc, a leading global mobility group operating a B2C marketplace focused on ground travel. Our platform allows travelers to book intercity bus & train tickets on over 3 million routes in 80+ countries worldwide.

Job Description

We are seeking a skilled Customer Success Specialist to join our team. In this role, you will be responsible for connecting client requirements with our products and services, while providing guidance and reporting progress in a timely manner.

Some key responsibilities of this position include:

  • Collaborating with clients to understand their needs and developing strategies to meet those needs
  • Leading the development of content on client websites using WordPress
  • Scheduling Adwords campaigns and SEO content with the Marketing Team
  • Supporting the growth of e-commerce in the passenger transport sector in LatAm
  • Creating high-quality pages that are used by thousands of people every day

You will have the opportunity to work with a highly motivated, young, and agile development team, and contribute to the success of our company.

What You Can Expect From This Opportunity

As a Customer Success Specialist, you can expect a competitive compensation package based on your experience, as well as flexible scheduling and the ability to work remotely from home. We also offer healthcare benefits and equipment to support your productivity.

Requirements and Qualifications

To be successful in this role, you will need to possess:

  • 2-5 years of work experience
  • Knowledge and/or experience in ECOMMERCE
  • Bachelor's degree and/or more related to the field
  • High Proficiency in Spanish and English (a plus)
  • Experience in Project Management in Technology
  • Experience in direct contact with clients
  • Basic programming knowledge (WordPress Management, understanding relationships between different systems) and/or willingness to learn in this area
  • Agile Methodology
  • Knowledge of Google Analytics and Tag Manager for SEO and SEM

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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