Business Operations Associate

hace 7 días


Santiago, Metropolitana, Chile Hustler Marketing A tiempo completo

Hustler Marketing is a world-class email marketing agency dedicated to delivering exceptional results for our clients. We're seeking a highly skilled Account Manager Associate to join our team.

The ideal candidate will have excellent technical skills, in-depth knowledge of Klaviyo, and great creativity, communication, and interpersonal skills. As an Account Manager Associate, you will play an active role in our Service Department, assisting Account Managers with technical tasks and providing support to the Service Team.

About the Role:

  • Setting up email campaigns, marketing flows, and automation in Klaviyo as directed by Account Managers.
  • Generating weekly and monthly performance reports for various clients using Klaviyo.
  • Participating in internal training activities for AMAs, especially on Klaviyo.
  • Assisting Account Managers with tasks in Klaviyo, including researching new practices and trends, entering data, analyzing A/B testing, and creating reports.
  • Actively participating in the AMA Team's group calls and contributing to skill-building sessions within the Service Department.
  • Continuously working to discover industry-wide best practices and standards for Klaviyo and presenting findings to the AMA Lead.

Requirements:

  • Previous experience with Klaviyo is a plus.
  • Able to perform repetitive and miscellaneous tasks with high accuracy.
  • Punctuality and high work standards are essential for this position.
  • Ability to learn and adapt quickly, be accountable, consistent, responsible, and take ownership of work.
  • Excellent technical and analytical thinking skills, problem-solving abilities, and ability to find innovative solutions.
  • Familiarity with working autonomously and managing time effectively.
  • Available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time).
  • Must consistently work 30-35 hours per week (i.e., 140 hours per month).
  • Stable internet connection and laptop or PC required.
  • Excellent verbal and written communication skills in English.


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