HR Operations Senior Associate

hace 2 días

Santiago, Metropolitana, Chile Vialto Partners A tiempo completo
Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

Job Description

In this role, you will hold a key position in shaping our HR operations strategy and crafting a distinctive employee journey experience. Collaborating closely with the broader People team and the business, you will ensure the realization of our Employee Value Proposition and the alignment with our business objectives.

Roles And Responsibilities
  • Responsible for the full employee life cycle in your Region, from onboarding through to off-boarding
  • Ensuring a prompt response to employees queries in our ticketing system (People Doc)
  • Coordinating/collaborating with HRBPs on compensations, mid-year, annual reviews processes and ER issues
  • Coordinating/collaborating with the payroll team to solve payroll related queries and make sure any change is captured and processed in a timely manner
  • Escalating any benefits queries to the Benefits team to ensure accurate benefit administration
  • Working closely with the HRIS team escalating any system issues in a prompt manner
  • Designing and developing HR policies and procedures
  • Advising on HR policies and procedures (e.g. maternity, paternity and sick leave policies amongst others)
  • Maintaining records, files and documentation in accordance with legal requirements and ensuring compliance to Labor law and regulations
  • Providing meaningful recommendations to challenges related to performance, conduct, compliance and mobility
  • Managing and mentoring junior team members
  • Keep abreast of key global trends and how they might impact your assigned client group
  • Supporting ad hoc projects and identifying opportunities for process improvements and automation within People Operations
Qualifications
  • Must be able to speak Spanish and English. Knowledge of Portuguese is an asset.
  • Critical thinking skills
  • Outstanding relationship building, communication and listening skills
  • Able to focus on all areas of a project or task, no matter how small
  • Strong interpersonal skills
  • Understanding the root cause and being able to disposition and/or refer the inquiry appropriately
  • Strong case management and follow-up skills
  • Forward thinking mindset
  • Confident delivery of potentially unfavorable information
  • Demonstrated experience controlling inbound phone call interactions; redirecting conversations as needed, etc.
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
  • Prior experience gathering accurate information to explain concepts and answer critical questions
  • Excellent written and verbal communication skills (ability to succinctly document conversations)
  • Prior experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
  • Demonstrated experience delivering end-to-end solutions to customers
  • Ability to determine causes of operating errors and take corrective action
  • Skilled in Excel, Google and digital solutions
Preferred Qualifications
  • Bachelor's degree or equivalent
  • Employee Relations experience
  • HR Generalist experience
  • Prior HR Shared Services experience
Additional Information
  • Please note, AI is used as part of the application process.
  • We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
#J-18808-Ljbffr

  • HR Operations Senior Associate

    hace 2 días

    Santiago, Metropolitana, Chile Vialto Partners A tiempo completo

    Company OverviewVialto Partners is a leading global mobility services provider. Our mission is to connect the world through innovative solutions and expertise. With over 6,500 staff worldwide, we offer unparalleled opportunities for growth and development.We believe in fostering a culture of belonging where everyone can thrive. Our teams help companies...

  • HR Operations Senior Associate

    hace 4 días

    Santiago, Metropolitana, Chile Vialto Partners A tiempo completo

    Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient...

  • Dining Services Associate Role

    hace 4 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    About Brookdale Senior LivingWe are a leading provider of senior living communities dedicated to delivering exceptional care and services to our residents.Our team members play a vital role in achieving this mission.Dining Services Associate RoleServing seniors with care and dedication is at the heart of what we do.As a Dining Staff Associate, you will be...

  • Dining Staff Associate

    hace 3 días

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Job OverviewServing seniors with care and dedication is at the heart of what we do. As a Dining Staff Associate at Brookdale Senior Living, you will play a vital role in ensuring our residents receive exceptional service and enjoy their meals.Key ResponsibilitiesInteract with senior residents and guests to provide excellent customer service.Deliver food...

  • Senior HR System Analyst

    hace 1 día

    Santiago, Metropolitana, Chile IQVIA Argentina A tiempo completo

    Job Description:We are seeking a highly skilled Senior HRIS Specialist to join our team at IQVIA Argentina. As a key member of our HR department, you will be responsible for maintaining and supporting our core Compensation and Advanced Compensation product development process.Main Responsibilities:Maintain and support the core Compensation and Advanced...

  • Food Service Assistant Position

    hace 3 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Brookdale Senior Living is a leader in senior living communities, dedicated to providing exceptional care and services to our residents.We strive to create a dynamic work environment that values diversity, equity, and inclusion.Job OverviewAs a Dining Staff Associate, you will play a vital role in ensuring our residents receive exceptional service and enjoy...

  • Restaurant Staff Member and Server

    hace 4 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Brookdale Senior Living is committed to creating a dynamic work environment that values diversity, equity, and inclusion.Job DescriptionAs a Dining Staff Associate, you will be responsible for ensuring our residents receive exceptional service and enjoy their meals.You will interact with senior residents and guests, deliver food orders efficiently, and work...

  • Senior Living Associate

    hace 4 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    About Us:Brookdale Senior Living is dedicated to providing exceptional care and living experiences for our residents. Our commitment to excellence extends to our dining services, where we strive to create memorable experiences for our residents and their families.About the Position: As a Food Service Professional, you will play a critical role in delivering...

  • Study Operations Specialist Senior

    hace 2 días

    Santiago, Metropolitana, Chile ICON Strategic Solutions A tiempo completo

    We are looking for a highly motivated Study Operations Specialist Senior to join our study operations team. In this role, you will be responsible for providing senior-level support in the coordination and management of clinical studies, from site initiation to close-out.Key Responsibilities:Provide subject matter expertise on study start-up processes and...

  • Server and Food Preparation Staff

    hace 4 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    At Brookdale Senior Living, we believe that serving seniors with care and dedication is at the heart of what we do.Key ResponsibilitiesProvide exceptional customer service to senior residents and guests.Deliver food orders efficiently and effectively.Work collaboratively with our kitchen staff to ensure efficient meal service.Benefits include medical,...

  • Senior Security Operations Lead

    hace 5 días

    Santiago, Metropolitana, Chile Applaudo A tiempo completo

    We are looking for a Senior Security Operations Lead to join our team at Applaudo. In this role, you will be responsible for leading daily SOC operations, including threat monitoring, detection, and incident response. You will also be responsible for designing and implementing comprehensive security solutions across network, cloud, and application...

  • Senior Dining Service Representative

    hace 3 horas

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Job OverviewWe are seeking a dedicated individual to join our team as a Food and Beverage Team Member. In this role, you will be responsible for providing exceptional service to our senior residents and guests, including delivering food orders and collaborating with kitchen staff to ensure efficient meal service.Key ResponsibilitiesInteract with residents...

  • Clinical Research Associate Manager

    hace 3 días

    Santiago, Metropolitana, Chile ICON A tiempo completo

    At ICON, we're seeking a highly experienced Clinical Research Associate to join our team as a Senior CRA. As a Senior CRA at ICON, you will play a critical role in overseeing and managing clinical trial activities to ensure they are conducted according to protocol, regulatory requirements, and industry standards.Key Responsibilities:Monitoring clinical trial...

  • HR Generalist

    hace 3 semanas

    Santiago, Metropolitana, Chile Boart Longyear A tiempo completo

    Press continue to see content specific to your location. United States HR Generalist – South America Santiago CLP 20,000,000 - 40,000,000 Be among the first applicants. 7 days ago Job Description We are seeking a dynamic and detail-oriented HR Generalist to support our HR operations across South America. This role will be pivotal in...

  • Food Service Professional

    hace 3 días

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Join Our Team as a Customer Experience AssociateWe are seeking a highly motivated and organized individual to join our team as a Customer Experience Associate at Brookdale Senior Living. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and support to our residents, ensuring that their needs are met and...

  • Billing Operations Associate

    hace 3 semanas

    Santiago, Metropolitana, Chile Nirvana Insurance A tiempo completo

    Who we are: Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone. To start, we're transforming the legacy, $1T+ commercial insurance industry through...

  • Business Operations Associate

    hace 11 horas

    Santiago, Metropolitana, Chile Hustler Marketing A tiempo completo

    Hustler Marketing is a world-class email marketing agency dedicated to delivering exceptional results for our clients. We're seeking a highly skilled Account Manager Associate to join our team.The ideal candidate will have excellent technical skills, in-depth knowledge of Klaviyo, and great creativity, communication, and interpersonal skills. As an Account...

  • Trial Operations Specialist

    hace 3 días

    Santiago, Metropolitana, Chile ICON A tiempo completo

    Our diverse and dynamic team is looking for a skilled Clinical Research Associate to join us as a Senior CRA. In this role, you will oversee and manage clinical trial activities to ensure they meet regulatory requirements and industry standards.Key Responsibilities:Monitoring clinical trial sites to ensure adherence to study protocols, regulatory...

  • HR Generalist

    hace 3 semanas

    Santiago, Metropolitana, Chile Boart Longyear A tiempo completo

    Job Description We are seeking a dynamic and detail-oriented HR Generalist to support our HR operations across South America. This role will be pivotal in handling a broad range of HR functions, including recruiting, benefits administration, personnel file management, onboarding, offboarding, background checks, drug screenings, and maintaining our HCM...

  • Dining Services Associate Role

    hace 3 días

    Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    About Brookdale Senior LivingWe are a leading provider of senior living communities dedicated to delivering exceptional care and services to our residents. Our team members play a vital role in achieving this mission.Our organization is committed to creating a dynamic work environment that values diversity, equity, and inclusion. We strive to make our...