Cloud Success Services Professional

hace 3 semanas


Las Condes, Chile SAP A tiempo completo
About the Role

We are seeking a talented Cloud Success Services Professional to join our team in Santiago, Chile. As a key member of our South Area Cloud Success Services team, you will play a critical role in leading multiple information tracking within the area.

Job Description

The successful candidate will be accountable for the specific follow-up of all SAP Cloud Projects with multiple Partners across the South Region. This includes ideating and implementing a dashboard to track how projects are performing in SAP customers and how they are adopting our Cloud Solutions.

  • Update customer dashboards regularly
  • Prepare executive internal summaries
  • Identify potential risks related to cloud consumption
  • Maintain regular communication with SAP Partners across the South Region (Argentina, Chile, Peru, Uruguay, Bolivia, and Paraguay)
  • Provide key information to stakeholders on a regular basis
  • Ensure proper information is updated within SAP systems
  • Anticipate any risks associated with cloud projects in customers
  • Lead conversations with partners and internal teams regarding cloud adoption
  • Develop ad-hoc presentations for councils and internal meetings
About You

To succeed in this role, you should have a recent graduate degree in Civil Engineering or Commercial Engineering, Administration, or related courses. Additionally, you should possess intermediate/advanced English skills, advanced Microsoft Excel and PowerPoint skills, knowledge of automations with Office 365, and intermediate Microsoft Project skills.

  • Excellent analytical and problem-solving skills
  • Strong communication skills and ability to work in a multinational team environment
  • Excellent organizational skills and ability to work under pressure
  • Strong time management skills to arrange weekly and monthly schedules
Benefits

SAP offers a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options for employees to choose from.

Why Join Us?

SAP innovations help over 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are a purpose-driven and future-focused company with a highly collaborative team ethic and commitment to personal development.


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