Junior Services Solution Advisor
hace 5 meses
**We help the world run better**
**ROLE DESCRIPTION**
A Technical Quality Manager is responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers. As trusted advisor on-site with the customer you have a crucial role in supporting the setup and execution of the customer digital transformation roadmap with SAP services. Based upon your SAP track record you have both the functional and/or technical experience and coordination skills to orchestrate SAP global teams and specialists to create tangible business outcomes for our customers. The senior Technical Quality Manager effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement Services are delivered as contracted).
**KEY AREAS OF RESPONSIBILITIES AND TASKS**
Management of the customer engagement
- Establish trusted relationship with customer to drive action plans
- Define the Premium Engagement portfolio & service plan with the customer
- Identify innovation opportunities leveraging SAP’s technology innovation portfolio
- Review of services delivered by SAP as part of the engagement and discussions with main stakeholders from the customer or partner organizations and other SAP lines of business
- Support the adoption of the SAP recommendation from the services delivered, by the customer and/or partner
- Periodically prepare and present reporting
Anticipation and identification of risks and top issues
- Anticipation and identification of functional / technical risks and top issues.
- Drive prevention of risks and resolution of issues and top issues according to engagement deliverables
- Escalation Management for critical situations
Engagement Extension and Renewals
- Ensure value recognition and visibility of value delivered at customer
- Support extensions of the contract and renewal towards contract end date
**REQUIREMENTS**
- Bachelor’s degree required in business, engineering, computer science or management information systems
- Ability to handle in ambiguous situations
- Strong people leadership and people management skills
- Problem-solving skills and strong work ethic are required
- Excellent verbal, written and presentation communication skills
- Fluent English and Spanish (written and oral) are a must
- Portuguese (written and oral) is a plus
- Open to travel
- Career Status: Professional
- Employment Type: Trainee (I-user)
- Santiago, Chile
- Work Experience is a plus
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 381290 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid.
-
Senior Financial Advisor
hace 5 meses
Las Condes, Chile T&G SOUTHAM - Chile A tiempo completoID da requisição: 28422- Localização: Las Condes, CLENGIE is committed to reshaping the energy future through the global implementation of a lower carbon energy economy in order to preserve the world’s natural resources. We are looking for talented and driven people who are committed to making the vision a reality. The Acquisitions, Investments and...
-
Enterprise Software Services Account Manager
hace 1 semana
Las Condes, Chile SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Enterprise Software Services Account Manager to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities within assigned accounts.Job DescriptionThe Enterprise Software Services Account Manager will be accountable for booking and revenue...
-
Senior Services Account Executive
hace 2 meses
Las Condes, Chile SAP A tiempo completoWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Senior Business Development Executive
hace 2 semanas
Las Condes, Chile SAP A tiempo completoJob DescriptionWe are seeking a highly skilled Senior Services Account Executive to join our team at SAP. In this role, you will be accountable for the development and growth of new Services business and maintain effective relationships with senior executives in assigned accounts.Main ResponsibilitiesBuild a foundation within assigned accounts to harvest...
-
Services Business Operations
hace 2 meses
Las Condes, Chile SAP A tiempo completoWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Gerente Técnico de Producto
hace 6 meses
Las Condes, Chile ADP A tiempo completo**SUMMARY** The GlobalView Country Solution Manager for Costa Rica is responsible for overall product delivery. Responsibility is focused on building and maintaining the Costa Rica country template and activities related to defining and managing roadmap priorities through collaboration with internal (and sometimes external) business partners; functional...
-
Business Operations Specialist
hace 1 semana
Las Condes, Chile SAP A tiempo completoSAP, a market leader in end-to-end business application software and related services, offers an exciting opportunity for a Business Operations Specialist. As a trusted advisor to the Market Unit Head and Commercial team, you will play a key role in enabling informed decisions and driving process excellence.The ideal candidate will support operational tasks...
-
Senior Account Executive
hace 6 meses
Las Condes, Chile Equinix A tiempo completo**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...
-
Account Executive Junior
hace 3 meses
Las Condes, Chile NielsenIQ A tiempo completoThe main responsibilities of this role are to provide service to clients through advisory work and detection of opportunities, responding timely and in quality to requests and with in-depth analysis of strategic variables for business. **Qualifications** Responsibilities** - Collaborate in the analysis and interpretation of the information of the services...
-
Technical Manager
hace 5 meses
Las Condes, Chile Statkraft A tiempo completoTechnical Manager - A jornada completa **Descripción de la empresa**: - Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we...
-
Technical Manager
hace 5 meses
Las Condes, Chile Statkraft A tiempo completoDescripción de la empresa Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the...
-
Senior Backend Engineer
hace 3 meses
Las Condes, Chile Wheel the world A tiempo completo**About the Role** **Your Mission** As a Senior Backend Engineer at Wheel The World, you will be at the heart of designing and building scalable backend systems that support our cutting-edge travel solutions. Leveraging Node.js, Express, and an event-driven architecture grounded in Domain-Driven Design (DDD), you will develop efficient, reliable, and...
-
- DevOps Cloud Engineer
hace 5 meses
Las Condes, Chile Prometeo Talent A tiempo completo**The Division**: **C&R Software** provides a sophisticated, highly configurable, cloud-native enterprise debt collection & recovery, agency placement and optimization platform that serves the operational and strategic decisioning needs of over 450 clients globally. Having over 38 years’ experience of working in diverse industry verticals (banks, lenders,...
-
Bid Manager
hace 4 semanas
Las Condes, Metropolitana, Chile SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Bid Manager to join our team at SAP. As a Bid Manager, you will play a critical role in enabling the right decisions, driving predictability and accuracy, and delivering process excellence and continuous improvement in our Deal Management Process.Key ResponsibilitiesAct as a trusted advisor to the Market Unit...
-
Development Engineer
hace 6 meses
Las Condes, Chile Statkraft A tiempo completoDescripción de la empresa Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the...
-
Senior Client Development Manager
hace 2 meses
Las Condes, Chile Epsilon A tiempo completo**Company Description** Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge...
-
Wind Resource Analyst
hace 6 meses
Las Condes, Chile Statkraft A tiempo completoWind Resource Analyst - A jornada completa - Business Units: IA - Region Andes **Descripción de la empresa**: Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the...
-
Localization Product Management for Chile
hace 5 meses
Las Condes, Chile SAP A tiempo completo**We help the world run better** **PURPOSE AND OBJECTIVES** SAP’s Globalization Product Management (GPM) is part of the SAP Globalization Services organization, focusing on localizing SAP’s products so that customers can run a global solution according to their local or country-specific needs. Our team is looking for a talented and pro-active Product...
-
Wind Resource Analyst
hace 5 meses
Las Condes, Chile Statkraft A tiempo completoDescripción de la empresa Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the...
-
Wind Resource Analyst
hace 5 meses
Las Condes, Chile Statkraft A tiempo completoWind Resource Analyst - A jornada completa **Descripción de la empresa**: Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we...