Business Solutions Expert

hace 2 semanas


Santiago, Metropolitana, Chile dynaTrace software GmbH A tiempo completo

Job Overview

Dynatrace Software GmbH is seeking a skilled Business Solutions Expert to join our team. As a Business Solutions Expert, you will play a critical role in delivering exceptional services to our clients, ensuring their success with our Unified Platform.

Salary: $90,000 - $120,000 per year, depending on location and experience.

Job Description

In this dynamic role, you will be responsible for implementing, training, and maintaining long-term managed services based on the Dynatrace Unified Platform. To equip new consultants for success, we offer an outstanding training program combining virtual learning, self-study, and field observation activities.

Key Responsibilities

  • Monitor client application performance and availability, summarizing trends in operations status meetings
  • Assist clients in troubleshooting and diagnosing performance issues
  • Maintain and enhance dashboards and reports to meet IT and business user requirements
  • Onboard additional applications for monitoring and mentor customers on the Dynatrace Platform and Best Practices
  • Provide regular updates and project documentation to support customer engagements
  • Identify opportunities for product and services growth at customer sites and ensure the health of client Dynatrace deployments

Travel Requirements

  • Most client engagements are mid to long-term assignments performed remotely, with occasional travel and on-site work possible


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