Business Solutions Expert
hace 2 semanas
Job Overview
Dynatrace Software GmbH is seeking a skilled Business Solutions Expert to join our team. As a Business Solutions Expert, you will play a critical role in delivering exceptional services to our clients, ensuring their success with our Unified Platform.
Salary: $90,000 - $120,000 per year, depending on location and experience.
Job Description
In this dynamic role, you will be responsible for implementing, training, and maintaining long-term managed services based on the Dynatrace Unified Platform. To equip new consultants for success, we offer an outstanding training program combining virtual learning, self-study, and field observation activities.
Key Responsibilities
- Monitor client application performance and availability, summarizing trends in operations status meetings
- Assist clients in troubleshooting and diagnosing performance issues
- Maintain and enhance dashboards and reports to meet IT and business user requirements
- Onboard additional applications for monitoring and mentor customers on the Dynatrace Platform and Best Practices
- Provide regular updates and project documentation to support customer engagements
- Identify opportunities for product and services growth at customer sites and ensure the health of client Dynatrace deployments
Travel Requirements
- Most client engagements are mid to long-term assignments performed remotely, with occasional travel and on-site work possible
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