IT Infrastructure Specialist

hace 1 mes

Viña del Mar, Valparaíso, Chile Evalueserve A tiempo completo

Evalueserve, a leading global company, seeks an IT Infrastructure Specialist to join its team. As a key member of the IT department, you will play a crucial role in ensuring the seamless operation of our telecommunications and IT systems.

About Evalueserve

With over 4,500 talented professionals operating across 45 countries, Evalueserve is a dynamic and growth-oriented organization that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all. We are recognized by Great Place to Work in multiple countries and offer a culture that values innovation and learning.

Job Summary

This role requires a solid understanding of telecommunications technologies and experience in technical support. The successful candidate will be responsible for monitoring and maintaining the network infrastructure, diagnosing and solving connectivity and performance problems, installing and configuring telecommunications systems and network devices, providing technical support to end-users, resolving hardware and software issues, and collaborating with other technical teams to implement projects and technological improvements.

Responsibilities:
  • Monitor and maintain the network infrastructure to ensure optimal performance
  • Diagnose and resolve connectivity and performance issues
  • Install, configure, and maintain telecommunications systems and network devices
  • Provide technical support to end-users
  • Resolve hardware and software issues
  • Collaborate with other technical teams to implement projects and technological improvements
Requirements:
  • Bachelor's degree in IT or related field
  • Advanced verbal and written communication skills in English
  • Solid knowledge of networks, communication protocols, and operating systems
  • Demonstrable skills in technical problem-solving
  • CCNA certification is a plus
  • Able to work independently and as part of a team
What We Offer

We offer a competitive salary range of $60,000-$80,000 per annum, depending on location and experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

About the Location

Evalueserve has a global presence with operations in over 45 countries. This role can be based in any of our locations, depending on business needs and candidate preference.

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