Senior Associate

Elevate Your Impact Through Innovation and Learning

Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to elevate our clients' strategic decision-making and business impact. Our clients include Amazon, Deutsche Bank, Johnson & Johnson, McDonald's, Microsoft, Morgan Stanley, Nestlé, Novo Nordisk, and Procter & Gamble.

We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East and the rest of Asia-Pacific.

Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.

Watch this video to understand what it means to Elevate Your Impact at Evalueserve

As a member of the IT team, the selected candidate must have a solid understanding of telecommunications technologies and experience in technical support. This role is essential to ensure the efficient and continuous operation of our telecommunications and IT systems.

1. Monitor and maintain the network infrastructure, ensuring its optimal performance
2. Diagnosing and solving connectivity and performance problems
3. Install, configure and maintain telecommunications systems and networks devices
4. Provide technical support to end users
5. Resolving hardware and software issues
6. Collaborate with other technical teams to implement projects and technological improvements.

1. IT Technician or Engineer degree
2. Advanced verbal and written communication skills in English
3. Solid knowledge of networks, communication protocols, and operating systems
4. Demonstrable skills in technical problem solving
5. CCNA is a plus
6. Ability to work independently and as part of a team

Want to learn more about our culture and what it’s like to work with us? Write to us at