Network Engineer | Technology Operations Lead
hace 4 días
The BHP Group is seeking a skilled Network Engineer to lead the Technology Operations Centre in Chile. As Principal Network Respond Engineer, you will oversee the management and security of our organization's network infrastructure.
About the RoleReporting to the TROC Superintendent, you will be responsible for ensuring the availability, integrity, and security of data and communication networks. Your key accountabilities include developing and coordinating incident management processes, managing fulfillment requests, engaging stakeholders during events and incidents, and interacting with technical teams to resolve issues.
You will also oversee contact management with third parties, install, configure, and maintain network hardware and software, and ensure that major incidents are properly documented and shared among teams. Additionally, you will provide technical support for root cause analysis investigations, monitor tools, and perform maintenance activities on production systems technology assets.
- Leadership and Team Management: Provide leadership to a team focused on on-site operational technology and systems management.
- Incident Management: Develop and coordinate incident management processes to ensure rapid resolution and minimal impact on operations.
- Fulfillment Process: Develop and coordinate fulfillment processes to ensure all requests are met efficiently and effectively.
This role requires a minimum of 7 years' experience in similar roles, including IT Infrastructure Library (ITIL) certification and technical expertise in network administration, Cisco equipment configuration, and advanced knowledge of network protocols, security, and communication technologies. Fluency in Spanish and advanced English skills are also required.
In exchange for your expertise, we offer a competitive salary of $100,000 - $120,000 per year, depending on location and experience. Our company values diversity and inclusion, and we strive to create a work environment where every person feels included and treated with respect.
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