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Client Relationship Manager
hace 2 semanas
At Select Assistants, we're dedicated to delivering exceptional client experiences. As a Remote Client Relations Specialist, you'll play a vital role in ensuring our clients receive seamless support from hire to onboarding and beyond.
The RoleYou'll serve as the primary point of contact for clients after a hire, providing timely and professional responses via email, chat, and meetings. Your proactive approach will help build trust with clients by anticipating their needs and addressing concerns.
- Serve as the go-to contact for client inquiries, providing timely and professional responses.
- Build trust with clients by anticipating their needs, addressing concerns, and ensuring top-tier service.
Your responsibilities will include:
- Managing routine follow-ups and client requests, ensuring every issue is addressed quickly and efficiently.
- Coordinating with internal teams to keep hiring and onboarding processes moving.
You'll oversee client communication after a hire, working closely with Finance, HR, and Operations to ensure a seamless onboarding process. This will involve:
- Assisting in client onboarding calls, guiding them through our services and ensuring they have everything they need to succeed.
- Creating and refining job descriptions to match client needs and hiring trends.
We're looking for a Client-Focused Communicator who thrives in a fast-paced environment and can anticipate client needs before they arise. If you're highly organized, detail-oriented, and a proactive problem-solver, we want to hear from you.
