Client Growth Lead

hace 6 meses

Santiago de Chile Aleph Holding A tiempo completo

**Are you ready to join our digital revolution journey?**

**Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.
- Microsoft and Aleph/IMS have entered into a strategic partnership, whereby Aleph will be the exclusive partner for Microsoft’s search and native ad inventory across the region. Microsoft Search Advertising empowers the largest advertisers around the world to maximise their potential through paid search and native marketing on the Microsoft Ads platform. Aleph will manage the full business process across sales, account management, marketing, finance, collection, and billing in 27 countries across Latin America._

As a Client Growth Lead, you will manage a book of business with a Client Partner or
- Regional Lead. You will be a consultative salesperson, who can understand the client’s
- business and KPIs, deep dive into their campaigns and provide expert advice on optimization for SEM campaigns.

**Main Responsibilities**:

- You will have a quarterly revenue quota: the way to achieve that is to make sure your clients reach their goals consistently, by ensuring their campaigns are successful.
- Provide excellent client service in each stage of the sales process: campaign set-up, optimization, troubleshooting, analysis, reporting results and proposing improvements.
- Provide hands-on expert advice on campaign optimization.
- Acquire a thorough understanding of key customer needs and requirements.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Mentor and coach other team members.

**Skills and Experience Required**:

- Experience of 4+ years in some of the following roles or similar ones:

- Growth Hacker, Performance Specialist or Acquisition Specialist or similar in a company with strong digital channels.
- Client Solutions Manager or Analytical Lead in any major advertising platform (Google, Facebook, etc.).
- Key Account Media Planner in a leading performance marketing agency.
- Deep knowledge of digital marketing:

- Experience running big-budget SEM campaigns is required.
- Experience running performance campaigns on other platforms (Facebook, Twitter, etc.) is nice to have.
- Attribution models and experiments design.
- Tracking (pixels, MMPs, SDKs).
- Personal skills:

- Strong communication and interpersonal skills.
- Problem-solving and learner mindset.
- Strong analytical skills and attention to detail.
- Languages:

- English (required)
- Portuguese (desirable)
- Tools
- Required: Excel, Google Sheets, Looker studio, PowerPoint.
- Desirable: Google Analytics, Google Tag Manager, MMPs (AppsFlyer, Adjust, etc.)
- Nice to have: SQL, Python, VBA, Web Design.

**Aleph** is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
- “Share our similarities, celebrate our differences.” - M. Scott Peck_

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