Operations Manager UBER Direct

hace 4 semanas


Santiago de Chile Uber A tiempo completo

**About the Role**
***

Uber Direct is rapidly changing the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps.

The Earner Operations team is responsible for guaranteeing we provide our delivery partners with the best-in-class experience when it comes to accepting and fulfilling an Uber Direct trip regardless of whether it's for a restaurant, a grocer, or a retailer; ensuring it remains an attractive alternative for them to generate additional income.

**What You'll Do**
- Be the connecting POC between the needs of the commercial and marketplace team. Look for teamwork to come up with innovative solutions to problems and issues of the operation
- Drive our executional excellence framework to ensure we deliver on the Earner strategic projects that will have a significant impact on the growth of the business; including growing our available supply types and launching first-of-a-kind pilots. Strive to give our earners the best operation resulting in the enablement for commercial success.
- Challenge the status quo to drive innovation needed to offer Earners and Merchants a flawless experience
- Do your best by analyzing and taking actions towards the operation to ensure every trip has outstanding performance; whether it's for groceries, restaurants or retailers and across all types of available supply
- Look at the big picture to understand our long-term vision for Direct in LatAm and understand the small, short-term actions that will have a big impact on getting us there

**What You'll Need**
- 3+ years of professional work experience in a related field (start-up, operations, strategy, analytics, tech
- Be passionate about being constantly challenged and going above and beyond.
- Experience working closely and presenting effectively with a diverse set of team members in a constantly evolving, rapid growth environment with tight deadlines
- Be passionate about being constantly challenged and going above and beyond.
- Dedicated and motivated to build/drive new initiatives proactively.
- SQL proficiency
- Written and verbal communication proficiency in English

**Bonus Points**
- Strong Excel/Google Sheets skills
- Python proficiency
- Knowledge of project management tools like Asana
- Experience working cross-functionally with Sales, Account Management, Product, and customer support teams



  • Santiago de Chile Uber A tiempo completo

    **About the Role** As a Uber Direct Account Manager, be a strategic partner to the Uber Direct team, to support the growth of the Chile business **What you'll do** - Build long-term relationships customers: Develop meaningful and long-lasting relationships with key partners by focusing on building trust and crafting successful joint business plans - Advise...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    About the Role***Uber Direct is rapidly changing the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps.The Earner Operations team is responsible for guaranteeing we provide our delivery partners...

  • Sales Manager

    hace 4 semanas


    Santiago de Chile Uber A tiempo completo

    **About the Role**: You will help grow one of Uber's newest projects Uber Direct, which is in the process of rapidly growing in a big way! You will use your business development skills to acquire new merchants to support our this business ambitious growth goals, and work within an existing base of partners to fuel the expansion of this business within...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    About the Role:You will use your business development skills working with a growing base of Partners to fuel the Direct business growth in Chile Leading the relationships with top merchants in the industry.You will help grow one of Uber's newest projects: Uber Direct, which is in the process of rapidly growing in a big way.You will be the face of Uber Direct...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** *** Uber Direct is constantly evolving the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps. The Earner Operations team is responsible for guaranteeing we provide our delivery...


  • Santiago de Chile Uber A tiempo completo

    Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Operations teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together! **About the Role**: The Operations & Logistics...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    About the Role***Uber Direct is constantly evolving the way delivery is done around the world by allowing brands to leverage Uber's technology to connect with its delivery partners to offer last-mile delivery to their customers through their existing websites or apps.The Earner Operations team is responsible for guaranteeing we provide our delivery partners...

  • Global Strategy

    hace 3 semanas


    Santiago de Chile Uber A tiempo completo

    **About the Role** Uber is redefining the future of grocery & retail, building the world's best and biggest marketplace for on-demand delivery of all local commerce. As part of the Global Merchant Operations team for Grocery & Retail (GR), you will help to ensure an outstanding experience for the merchants on the Uber platform. You will support our...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** As a Product Operations Manager for the Delivery Experience team in Uber Grocery & Retail you'll play a key role in transforming Uber Eats from a food delivery product to one that helps customers get anything they want from local merchants. Today, we're focused on the grocery, convenience, alcohol, and pharmacy sectors, but this team has...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** **What You'll Do** - Be the operational glue that holds together major team efforts for large and strategic projects, initiatives and product deployments, helping Operations Team to meet profitability goals - Support the Uber team through defining precise actions on the city and region-wide projects with an expansion and implementation...


  • Santiago de Chile Uber A tiempo completo

    **About the Internship*** Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and...


  • Santiago de Chile Uber A tiempo completo

    **About the Internship*** Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and...


  • Santiago de Chile Uber A tiempo completo

    **About the Internship***Operations are the heart and soul of Uber. These teams are bridging the gap between the virtual and the physical world every day by enabling movement. Movement of people, things, food, and more. We are looking for highly motivated problem-solvers who are passionate about Operations. You will work alongside Operations Managers and...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    ABOUT THE ROLEIn our Automation & Adv. Analytics team we are passionate about encouraging a specific skill-set (business translation through Data Science) that collaborates with a vast number of business partners within Uber Eats LatAm, having direct responsibility on impacting the business's highest priorities. Our Operations Manager (Automation) role is...


  • Santiago, Metropolitana, Chile Uber A tiempo completo

    About the RoleAs a Product Operations Manager for the Delivery Experience team in Uber Grocery & Retail you'll play a key role in transforming Uber Eats from a food delivery product to one that helps customers get anything they want from local merchants. Today, we're focused on the grocery, convenience, alcohol, and pharmacy sectors, but this team has...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** Marketplace is a team within the Rides LatAm Central Operations organization, dedicated to optimizing our operations. Earners and riders are the people who connect in our marketplace - and we manage both sides, ensuring competitive pricing and accurate pick-up times for our riders, while also guaranteeing equitable earnings and efficient...


  • Santiago de Chile Uber A tiempo completo

    **About the role** As Catalog Operations Analyst your main goal is to guarantee the right and best content for our customers and shoppers and maximizing the catalog in terms of product variety. Your main challenge is to make sure that all countries get their content created with the best quality and at the right time. For that, you will be responsible for...

  • Head of Territories

    hace 4 semanas


    Santiago de Chile Uber A tiempo completo

    **About the Role** The Uber Mobility Head of Territory & Marketplace Operations is an outstanding opportunity to build and lead Uber's operations across Chile; one of the company's most meaningful markets in the region. As the Territory Lead of Uber Mobility, you will be responsible for the development and growth of the business! You'll be a key piece in...


  • Santiago de Chile Uber A tiempo completo

    **About the Role** As an Account Coordinator at Uber Direct, you will be responsible for handling and developing positive relationships with our key clients. It is the perfect mix between a commercial and an analytical/operational role. If you are passionate about customer service, operations & have commercial skills in partner management, communication,...


  • Santiago de Chile Uber A tiempo completo

    Our Operations teams work where Uber’s digital technology meets the real world. We are the local eyes on Uber’s operations team, and own city-specific business outcomes and bridge our overall business strategy with local needs. We ensure sophisticated, business-critical compliance work is done in a high-quality way and champion the core Uber experience...