Associate Field Service Technician
hace 7 meses
**Resumen del puesto**:
Instala, depura y proporciona mantenimiento técnico para hardware y software de productos y componentes, principalmente en las instalaciones del cliente. Proporciona inspección programada, limpieza y otros servicios y realiza reparaciones menores de productos dentro de un territorio asignado. Inspecciona los productos para su correcto funcionamiento y resuelve los problemas observados y/o escala de acuerdo con el procedimiento establecido. Programa los servicios, completa toda la documentación requerida y trabaja con los clientes para garantizar la satisfacción con la prestación del servicio y la comprensión de la funcionalidad del producto.
**Principales responsabilidades**:
- Gana familiaridad con las prácticas y procedimientos de Field Service Technician
- Con orientación y / o en conjunto con técnicos más experimentados realiza cualquiera o todos los siguientes: Manejo de incidentes
- Utiliza herramientas de diagnóstico para realizar la resolución de problemas a través de un análisis detallado de fallas de hardware y software
- Realiza reparaciones de hardware a nível de componente
- Limpia y ajusta componentes mecánicos
- Configura e instala el software aplicable. Mantenimiento preventivo
- Realiza comprobaciones rutinarias de acuerdo con procedimientos documentados
- Recarga los consumibles según las indicaciones
- Se requiere que sepa trabajar bajo presion.
- Ser responsable del equipo, herramental y repuestos asignados.
**Cualificaciones necesarias**:
- Al menos 1 año de experiência en un puesto similar o reparación mecánica electrónica
- Disponibilidad para viajar dentro de Chile para capacitaciones, etc.
- Egresados de carreras técnicas, mecatronica, electronica
- Conocimiento en computacion y redes informaticas.
- Licencia de conducir vigente (deseable)
- Experiência en atencion a clientes.
LI-RM1
**Requisition Employer Description**:
- Why should you join Diebold Nixdorf?_
- Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability._
- Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status._
Areas of InterestField Service Technicians
Experience LevelAssociate
CountryChile
Primary LocationRegion Metropolitana de Santiago, Chile
Remote - Work from HomeYes
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