Field Service Engineer

hace 4 días


Santiago de Chile ABB A tiempo completo

**Field Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

**This position reports to**:
Service Team Leader

**Your responsibilities**:

- Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Creating and maintaining strong relationships with customers, appreciating their needs, and providing specialist assistance and solutions.
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.

**Your background**:

- Bachelor’s degree in Electronic, Electrical, Automation Engineering.
- 5+ years of experience as Service Engineering or related.
- A collaborative, solution-focused approach, and strong written and spoken communication skills.
- Availability to travel.
- Advanced English.

**More about us**:



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