Field Service Representative

hace 5 meses

Santiago de Chile Ecolab A tiempo completo

Nalco una empresa Ecolab está buscando un Representante técnico de servicio (Field Service Representative) para unirse a su equipo Nalco Water líder en la industria. Si usted es un profesional apasionado que le gusta interactuar con los clientes y le gusta trabajar en un entorno autónomo y práctico, lo invitamos a aplicar. Se unirá a un equipo talentoso que apoya aplicaciones de tratamiento de agua para una variedad de industrias. En este puesto, brindará a los clientes asistencia para resolver problemas y generará altos níveles de satisfacción del cliente.

**Responsabilidades**:

- Visitar a los clientes, de acuerdo con las normas de seguridad, con el fin de medir los resultados al programa de tratamiento diseñado.
- Realizar el control químico de los productos de la compañía utilizados en las instalaciones de los clientes para garantizar que los productos se encuentren dentro de los rangos establecidos.
- Detectar e informar fallas y / o problemas de productos cuando se encuentran fuera de los rangos establecidos, resolver problemas de manera eficiente y ofrecer alternativas rentables según sea necesario.
- Instalar, mantener y reparar aplicaciones de tratamiento / filtración de agua
- Realizar servicios técnicos a equipos de tratamiento químico en las instalaciones de los clientes con el fin de garantizar la eficiencia y la operatividad de los equipos.
- Realizar mantenimiento preventivo y servicio de reparación a los equipos de la compañía para asegurar el cuidado y operación de los equipos.
- Realizar revisión de existencias de los productos en las instalaciones del cliente con el fin de suministrarlos dentro del tiempo acordado.
- Realizar inspecciones de equipos para monitorear las condiciones y la calidad de la operación, emitiendo los informes correspondientes
- Participar en reuniones con el equipo para mejorar el servicio al cliente.
- Documentar y comunicar los servicios entregados al cliente, proporcionando claridad y valor.
- Levantamiento de datos operacionales para cada aplicación de productos químicos.
- Análisis fisicoquímicos para las aplicaciones que tenemos en los clientes.

Ubicación: Clientes Región Metropolitana

Horario de Trabajo: Art 22 del código del Trabajo

**Requisitos**:

- Título de Técnico en el rubro químico, Técnico químico industrial, o carrera afín (excluyente)
- Deseable experiência trabajando con tratamiento de aguas o en industria papelera.
- Licencia Conducir Clase B, con por lo menos 4 años de antigüedad
- MS Office nível usuario

Requisitos Deseables:

- Conocimiento / aptitud en electricidad, mecánica, sistemas de bombeo y experiência en el manejo de materiales relacionados.
- 1 año de experiência en puestos similares en campo con interacción con clientes como parte de un equipo de instalación y servicio.
- Experiência en resolución de problemas y mantenimiento de equipos industriales

Beneficios:

- Bono de Vacaciones, Aguinaldos de Navidad y Fiestas Patrias, Dia de cumpleaños libre, Dias administrativos, Bono ayuda escolar, seguro de vida, convenios con diversas instituciones (ópticas, dentales, bancaria, caja de compensación, entre otros beneficios que Ecolab proporciona.
- Plataforma de Aprendizaje: Tendrás libre acceso a nuestra plataforma de aprendizaje para aprender y participar de entrenamientos, cursos de distinta índole que te ayudarán a desarrollarte profesionalmente.

Política de Diversidad e Inclusión: Ecolab acoge por completo el valor de diversidad e inclusión, y el compromiso de nuestros empleados. Creemos que nuestros empleados se merecen trabajar en un ambiente en el que haya lugar para perspectivas, conocimientos, características y talentos diversos, y en el que estos se reconozcan y respeten, para generar un mayor compromiso y mejores resultados.

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future a

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