![Komatsu Cummins](https://media.trabajo.org/img/noimg.jpg)
Customer Support
hace 3 semanas
Publicada hoy por
**Komatsu Cummins**
Jornada Completa
Administrativo
Región Metropolitana de Santiago
Quilicura
- Las personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros.
- Postula y transfórmate en protagonista de tu desarrollo
- CUSTOMER SUPPORT - QUILICURA
- Propósito del cargo.
- Responsable de gestionar y administrar las necesidades generadas por los usuarios, prospectos y clientes a través del canal de Customer support con el objetivo de ser efectivos y resolutivos con las distintas solicitudes, con una alta calidad de gestión de la interacción, primando el respeto, la empatía, los valores de la compañía y un alto nível de servicio.
- Principales responsabilidades.
- Gestionar las relaciones con los clientes mediante los canales de comunicación establecidos por la compañía (Telefónico, EMAIL, CHAT, redes sociales, Whatsapp u otro que se habilite formalmente).
- Gestionar bases de datos de acuerdo con requerimientos, valores y objetivos de la compañía.
- Gestionar la venta de Productos y Servicios mediante los canales de comunicación establecidos por la compañía (Telefónico, EMAIL, CHAT, redes sociales, Whatsapp u otro que se habilite formalmente).
- Gestionar la prospección de clientes (Outbound).
**Perfil deseado**:
- Formación académica: Técnico nível superior en administración o carreras afines con foco en clientes
- Experiência: 1 año de experiência en labores de atención a clientes, ventas, o similares
- Conocimientos específicos:
- Manejo de herramientas office nível usuario. Deseable manejo de SAP, CRM, Purecloud u otras.- 1 Vacante- Finaliza en 60 días
***
***
Experiência desde 1 años
Estudios mínimos: Técnico profesional superior
Graduado
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