Svcs Customer Ops Support 3
hace 1 mes
Responsibilities:
Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction.
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Customer Support
hace 4 semanas
Santiago de Chile Komatsu Cummins A tiempo completoLas personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros. ¡Postula y transfórmate en protagonista de tu desarrollo! CUSTOMER SUPPORT - QUILICURA Propósito del cargo. Responsable de gestionar y administrar las necesidades generadas por los usuarios, prospectos y clientes a través del...
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Customer Support
hace 4 semanas
Santiago de Chile Komatsu Cummins A tiempo completoPublicada hoy por **Komatsu Cummins** Jornada Completa Administrativo Región Metropolitana de Santiago Quilicura - Las personas son el motor de la compañía. Nuestro compromiso es potenciar tus capacidades y que puedas crecer con nosotros. - ¡Postula y transfórmate en protagonista de tu desarrollo! - CUSTOMER SUPPORT - QUILICURA - Propósito del...
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Manager Ops Administrativo y Operativo $515,517
hace 4 semanas
Santiago, Chile Workforce Staffing EST A tiempo completoWorkforce Staffing es una empresa multinacional, especialista en Servicios Transitorios y Outsourcing, fundada en 1972 con más de 35.000 colaboradores en el mundo. Empresa internacional de logística, requiere MANAGER OPS (Ops Support Agent (Administrativo - operativo) para su operación, ubicada en PUDAHUEL (Enea). Se ofrece: - Renta: $515,517 -...
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Customer Support Specialist
hace 4 semanas
Santiago de Chile Pearl Abyss America A tiempo completo**Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America. The video games industry is...
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IT Support Engineer
hace 4 días
Santiago de Chile Global Services Business A tiempo completo**Profile**: Oriented to the diagnosis and repair of Hardware and Software problems in computer equipment. - Systems, IT, or communications professional. - 1-3 Years of experience in technical support for computer equipment, printers, and accessories +++ communication equipment such as routers, switches and hubs, - Medium English - Good presentation and...
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Customer Success Specialist
hace 1 mes
Santiago, Chile Jules A tiempo completo**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
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Application Support Specialist
hace 4 semanas
Santiago de Chile InterSystems A tiempo completoThe Application Specialist (Support) will contribute to the continual product improvement and quality of the InterSystems service offering, by providing functional knowledge and product support services. The Application Specialist (Support) will manage and prioritize customer support requests related to our software for the Patient Administration and...
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Associate Engineer, Customer Support
hace 4 semanas
Santiago, Chile ServiceRocket A tiempo completoG'day!We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.Twenty years on and counting, we’ve got your back. Why...
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Customer Support Specialist
hace 1 mes
Santiago de Chile Admiral Markets A tiempo completoAdmirals is expanding and looking for a new hero to join our global team. **Customer Support Specialist (Spanish language)** - we know you are out there! **Who we are?** Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a...
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Bilingual Customer Support Specialist
hace 7 días
Santiago de Chile Launchpad Technologies Inc. A tiempo completoRecognized as one of Canada’s fastest-growing companies, Launchpad provides next-generation integration platform capabilities for connecting and managing enterprise automation and data integration. Headquartered in Vancouver, Canada, our operations span both North and South Americas, with a second headquarter located in Santiago, Chile. Our vision is to...
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Technical Support Specialist Ii
hace 1 mes
Santiago de Chile PagerDuty A tiempo completo**Technical Support Specialist II** PagerDuty is looking for Technical Support professionals to help resolve our customers' technical challenges. Your responsibilities will span technical support on our portfolio of products as we build our operations cloud, interaction with our engineering and Customer Success organizations, and occasional sales inquiries....
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Team Lead, Customer Support
hace 4 semanas
Santiago, Chile Deel A tiempo completoWho we are and what we do Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...
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Technical Support Specialist
hace 5 días
Santiago de Chile Skilled Wound Care A tiempo completo**Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...
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Remote Support Specialist
hace 4 semanas
Santiago de Chile Weir Group A tiempo completoRemote Support Specialist Weir Motion Metrics Santiago, Chile Hybrid Purpose of Role: - Support Data Analyst is responsible for monitoring Motion Metrics systems to make sure all systems are performing as expected - Maintain on-site systems have up-to-date software and configurations suitable for specific equipment types. - Communicate with customers,...
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Chile Chronos Consulting A tiempo completoJob Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be Responsible for the technical support of the...
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Customer Success Manager
hace 2 semanas
Santiago, Chile Rockwell Automation A tiempo completoCustomer Success Manager NEXT IDEA TECH Hoy Customer Success Manager NEXT IDEA TECH Hoy We are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance... Leer más... Customer Success Manager PagerDuty Hoy Why...
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Product Support Specialist
hace 4 días
Santiago de Chile Believe Resourcing A tiempo completo**About our client**: Our client creates technology for financial institutions and businesses to facilitate multiple-channel transaction acceptance. They have been developing electronic payment technology since 1998. Today, they process millions of transactions and have customers in several countries. They are a proven provider of the best-of-breed multiple...
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Desktop Euc Support L1
hace 7 días
Santiago de Chile Iron Systems A tiempo completo**Date Posted**: - 7/21/2023 **Job Function**: - Desktop Engineer **Location**: - Santiago - CHL **Offered Salary**: - Competitive **Responsibilities**: - A Level 2/ 3 Field support engineer preferably with some knowledge of Audio Visual (AV) though training will be provided onsite. - Must be fluent in English. - Manage Desktop Devices (hardware,...
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Customer Success Manager
hace 3 días
Santiago, Chile Jules A tiempo completoHi there! We are Jules and our client is looking for a Customer Success Manager (CSM) !**This position is open for people residing in LATIN AMERICA** Location : Remote Role Overview: This client seeks a Customer Success Manager (CSM) to ensure our customers achieve their desired outcomes while using our fire investigation software. This role involves...
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Customer Support Specialist
hace 4 semanas
Chile Chile A tiempo completoEn Healthatom estamos revolucionando laindustria de la salud, usando la tecnología como una herramientapoderosa. Por eso, creamos soluciones que facilitan la gestión del díaa día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas ...