Program Manager, Customer Education

hace 1 mes


Santiago de Chile Variacode Software SpA A tiempo completo

Join a dynamic and innovative organization where you can truly make a difference as a Program Manager, Customer Education. We are looking for a driven and strategic partner to shape customers' experiences and contribute to the growth of our training program. In this role, you will have the opportunity to build and iterate on our end-to-end instructor-led training (ILT) experience, ensuring flawless execution and exceptional content delivery.
As a problem solver with a passion for enhancing our offerings, you will be responsible for creating scalable and repeatable ILT programs that drive customer adoption and revenue generation. You will collaborate across departments, working closely with technical trainers to guide and support them in delivering top-notch training content. Your ability to think outside the box and bring new ideas to the table will be crucial in our hyper-growth environment.
Your impact will extend beyond the training program itself. You will lead planning, implementation, and communications for all customer engagements, ensuring a seamless and valuable experience. By evaluating program effectiveness and analyzing data, you will continually improve the ILT experience, while effectively communicating the story of its success to key partners.
In addition to supporting our customers, you will provide ongoing support and consultation to department and regional leadership, helping them understand the value of customer education and enabling them to make informed decisions.
To excel in this role, you should possess a growth mindset, have a passion for innovation, and enjoy working in a collaborative, team-oriented environment. Your attention to detail, analytical mindset, and ability to communicate effectively with diverse stakeholders will contribute to the success of our training programs.

At Variacode, we're more than just a tech company - we're a passionate, vibrant team fueling the accelerated growth of businesses worldwide. We're enthusiasts for everything AI, DevOps, automation, software architecture, and development. But our expertise doesn't stop there - we also provide top-tier consultancy services to our clients.

Our driving force? A relentless pursuit of quality, guided by agile methodologies and a shared love for technology. We're not just employees; we're innovators, pioneers, tech geeks who love what we do and get a thrill from seeing our clients succeed. And now, we're inviting you to become part of our story, to imbue your passion into our mission, and to help us push the boundaries of what's possible. Come, join Variacode - let's shape the future of technology together.

**Requisitos**:
If you have a minimum of 5 years of experience in training or customer success, strong project management skills, and a background in instructional design or adult education, we want to hear from you. Preferred qualifications include experience in a high-growth company and/or working with a global, distributed workforce, as well as experience in building learning content and tools.

Preferred Qualifications
- 5+ years of experience in training or customer success
- Experience working for a high-growth company and/or a global, distributed workforce
- Experience building learning content and tools

Beneficios

Variacode is committed to creating a diverse environment and is an equal opportunity employer. Variacode does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Remote culture. Bonus: Two times in the year: September 18th and December 25th. 10% of the monthly salary if the employee has less than one year in the company. 15% of the monthly salary when the employee has been in the company for more than one year. Paid Leave days.



  • Santiago, Metropolitana, Chile Variacode Software SpA A tiempo completo

    Join a dynamic and innovative organization where you can truly make a difference as a Program Manager, Customer Education. We are looking for a driven and strategic partner to shape customers' experiences and contribute to the growth of our training program. In this role, you will have the opportunity to build and iterate on our end-to-end instructor-led...


  • Santiago de Chile UCEAP - University of California Education Abroad Program A tiempo completo

    Through international academic experiences, the University of California Education Abroad Program (UCEAP) inspires students to explore and transform their lives, UC, and the world. Since 1962, UCEAP has supported this mission, serving some 100,000 students across all 10 UC campuses and over 32,000 international exchange students. Sustained by strong...

  • Customer Success Manager

    hace 2 semanas


    Santiago de Chile NEXT IDEA TECH A tiempo completo

    We are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance professionals across various levels, customizing and optimizing their financial planning and analysis processes, and ensuring they are fully trained on the latest...

  • Customer Success Manager

    hace 4 semanas


    Santiago de Chile Carrot Fertility A tiempo completo

    **About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...


  • Santiago, Metropolitana, Chile Amazon A tiempo completo

    Would you like to be part of a team focused on increasing the adoption of Amazon Web Services in the Education market? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider for Education Institutions? Amazon Web Services continue expanding into the Chilean Education market, and...


  • Santiago de Chile Unilode A tiempo completo

    **About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...


  • Santiago de Chile Unilode A tiempo completo

    **About Unilode** **Position Overview** The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...


  • Santiago de Chile Unilode A tiempo completo

    **About Unilode****Position Overview**The Customer Success Manager focuses on customer performance, satisfaction, profitability, growth, and retention, by constantly seeking new ways to optimize performance and enhance the customer experience. The ideal Customer Success Manager will be social, analytical, engaging and be able to manage customer...


  • Santiago, Metropolitana, Chile Amazon A tiempo completo

    Join Our Team at Amazon Web Services for the Education Market! Are you ready to be part of the team that is dedicated to driving the adoption of Amazon Web Services in the education sector? Do you possess the business acumen and technical expertise required to position Amazon as a leading technology provider for educational institutions? Amazon Web Services...


  • Santiago, Metropolitana, Chile Amazon A tiempo completo

    Join Our Team at Amazon Web Services for the Education Market! Are you ready to be part of the team that is dedicated to driving the adoption of Amazon Web Services in the education sector? Do you possess the business acumen and technical expertise required to position Amazon as a leading technology provider for educational institutions? Amazon Web Services...

  • Customer Success Manager

    hace 4 semanas


    Santiago de Chile Spot Hunting Chile A tiempo completo

    Importante empresa del Rubro Minería busca un Profesional de Customer Success Manager para pertenecer a un excelente equipo de trabajo con presencia multinacional en Tecnologias y soluciones basadas en datos para la visualización 3D, Monitoreo, Control y Gestión de Operaciones Mineras. Nuestro Customer Success Manager tiene como misión principal asegurar...

  • Service Program Manager

    hace 4 semanas


    Santiago de Chile ABB A tiempo completo

    **Service Program Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Santiago de Chile Servicios Amazon Web Services Chile Limitada A tiempo completo

    7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 10+ years of business development, partner development, sales or alliances management experience Would you like to be part of a team focused on increasing the adoption of Amazon Web Services in the Education market? Do you have the...


  • Santiago de Chile Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...


  • Santiago de Chile Kuehne+Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence...


  • Santiago de Chile Seequent A tiempo completo

    **The Company** A better understanding of the Earth creates a better world for all. Seequent brings together industry-leading earth modelling, geo-data management, and team collaboration software. Because when everyone can see the full picture, they can make better decisions that benefit people and the planet. Every day, our customers in over 100...


  • Santiago de Chile Allurion A tiempo completo

    We are thrilled to be one of Deloitte's 500 fastest growing technology companies in the US - and now, we are ready to take our success to the next level by going public! This is an incredible opportunity to join our team as a Customer Care Manager and help us reach new heights. At Allurion, our core values of Audacity, Grit, Authenticity, Accountability,...

  • Customer Success Manager

    hace 4 semanas


    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...

  • Manager, Customer Success

    hace 4 semanas


    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...

  • Customer Success Manager

    hace 4 semanas


    Santiago de Chile Modular Mining Systems, Inc A tiempo completo

    **Customer Success Manager - Modular Mining**: **Location**: Santiago, CL **Req ID**: 28007 **Onsite or Remote**: Onsite Position **Customer Success Manager** **The Company** Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every...