Associate Customer Contact
hace 2 semanas
Position needed for handling primarily inbound calls and off-phone work items related to Vehicle protection Products such as, but not limited to, mechanical and electrical breakdown repair contracts (commonly referred to by dealerships as “extended warranties”), vehicle maintenance contracts, RV part extended service contracts.
**Key Responsibilities**:
- The agent must learn to navigate multiple systems, learn to adhere to departmental scripts and processes, adhere to quality assurance metrics, average handle time (AHT) and call volume metrics, properly convey the contract details/language to the customer and relay claim details and determinations to customers.
- The agent must also address inbound and outbound calls with customers and dealerships related to processing and delays.
**Basic Qualifications**:
- High school diploma or GED
- 1 year of experience in an office, call center, or customer contact environment
**Other Requirements**:
- Excellent written and verbal skills to communicate with team members, management, customers, counselors, and other employees of organization
- Strong customer service skills
- Ability to work with frequent interruptions and under deadlines
- Ability to work collaboratively with others to generate ideas or resolve problems
- Ability to present a professional image
- Ability to establish courses of action to ensure efficient completion of work
- Ability to think creatively and make decisions based on this data, and to effectively communicate the related requires actions to a broad audience
- Efficient with Microsoft Office Suite (word, excel, outlook)
- Ability to quickly adapt to change, proactively recognize process improvement opportunities and be able to work independently as well as in a team setting
**Company Overview**
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and deliver a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
**Equal Opportunity Statement**
Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed based on merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law.
-
Customer Care Representative
hace 3 días
La Florida, Chile MSC Industrial Supply Co. A tiempo completo**Build a better career with MSC.** Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. **Requisition ID :15310** **Employment Type...
-
Community Sales Associate
hace 3 semanas
La Florida, Chile Taylor Morrison A tiempo completoSummary As a Community Sales Associate working for Taylor Morrison you will be working in one of our state-of-the-art models greeting and registering future homeowners, answering phones, and supporting our Community Sales Managers. You have an exciting opportunity to help a person’s dream of owning a TM home come true. Job Details We trust that as a...
-
Customer Service Site Representative
hace 2 semanas
La Florida, Chile MSC Industrial Supply Co. A tiempo completo**Build a better career with MSC.** Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC...
-
Senior Managing Associate General Counsel
hace 3 semanas
La Florida, Chile UPCIC A tiempo completoIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Senior Managing Associate General Counsel reports directly to the Assistant Deputy General Counsel of Litigation and Assistant Deputy General Counsel of Trials but also reports to the General Counsel of...
-
Customer Service Rep
hace 2 semanas
La Florida, Chile Taylor Morrison A tiempo completoSummary As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner’s warranty service is performed in a timely, efficient, neat, courteous, and...
-
Sales Associate
hace 3 semanas
La Florida, Chile Trek Bikes A tiempo completoA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
-
Sales Associate
hace 2 semanas
La Florida, Chile Trek Bikes A tiempo completoA bit about us - Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
-
Sales Associate
hace 2 semanas
La Florida, Chile Trek Bikes A tiempo completoA bit about us - Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
-
Customer Success Manager
hace 3 semanas
La Florida, Chile Clarivate A tiempo completoThe remote Customer Success Manager responsible for developing long-term relationships with a portfolio of clients using Clarivate’s Publishing Services offerings, including ScholarOne. This role is the key “front of house” touch point for our top publisher customers and works with a customer’s key stakeholders and internal cross-functional teams to...
-
Customer Success Manager
hace 2 semanas
La Florida, Chile Ex Libris A tiempo completoThe remote Customer Success Manager responsible for developing long-term relationships with a portfolio of clients using Clarivate’s Publishing Services offerings, including ScholarOne. This role is the key “front of house” touch point for our top publisher customers and works with a customer’s key stakeholders and internal cross-functional teams to...
-
Customer Service Representative
hace 4 semanas
La Florida, Chile Taylor Morrison A tiempo completoSummary As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner’s warranty service is performed in a timely, efficient, neat, courteous, and...
-
Regional Marketing Associate
hace 3 días
La Florida, Chile Taylor Morrison A tiempo completoSummary As a Regional Marketing Associate working for Taylor Morrison you will assist in the coordination and execution of assigned marketing activities in an efficient and effective manner by providing executional, organizational and coordination support. This is a regional position supporting multiple divisions. Job Details We trust that as a Marketing...
-
Customer Service Representative
hace 3 semanas
La Florida, Chile Taylor Morrison A tiempo completoSummary As a Customer Service Rep I working for Taylor Morrison you will be responsible for providing excellent customer service to assist and support the warranty team by processing warranty data, producing reports, quotations and contracts in accordance with functional standard operating procedures. Job Details We trust that as a Customer Service Rep I...
-
Senior Customer Support Manager
hace 3 días
La Florida, Chile Motorola Solutions A tiempo completo**Company Overview**: Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, data, video and analytics in one...
-
Customer Service Representative
hace 21 horas
La Florida, Chile Interior Logic Group A tiempo completoLooking to build your career and design your future? You have come to the right place. **Responsibilities**: - Receive new customer service requests from builder and review to ascertain cause for request, type of malfunction, and customer address - Contact homeowner to schedule appointment and what work is to be performed, verify materials are available,...
-
Customer Service Coordinator
hace 4 semanas
La Florida, Chile Interior Logic Group A tiempo completoLooking to build your career and design your future? You have come to the right place. Overview The primary responsibility of the Customer Service Coordinator is to work with our customers (builders) and homeowners on concerns or issues that arise from prior ILG installations. This individual must be a strong problem solver, superior communicator, and...
-
Customer Success Technical Architect
hace 21 horas
La Florida, Chile Confluent A tiempo completoConfluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is...
-
In-plant Solutions Specialist
hace 2 semanas
La Florida, Chile MSC Industrial Supply Co. A tiempo completo**BRIEF**: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and...
-
Now Hiring Onsite Customer Service Experts at Our
hace 3 semanas
La Florida, Chile AllianceOne Inc. A tiempo completoNow is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer...
-
Spec, Vmi
hace 3 semanas
La Florida, Chile MSC Industrial Supply Co. A tiempo completo**Build a better career with MSC.** Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC...