Business Consultant
hace 4 días
**Job Category **:Sales
**Job Details**:
The Business Consultant collaborates with internal team members and leaders (across sales, service, product, marketing, solution engineering and other Salesforce Innovation teams) and C-level client contacts (CDO, CMO, CIO, CTO) in the Financial Services industry. Business Consultants help drive consensus in and across our customers' lines of business around digital strategic marketing vision as well as key areas of focus through a value-based, pragmatic roadmap to execution. They must assume the role of trusted advisor for driving innovative digital marketing strategies forward with customers while also improving overall Salesforce business performance. Business Consultants focus primarily in these areas:
- **Marketing/CX Problem Solving**: Take complex marketing and engagement challenges and, using research, personal experience, business assessment capabilities and customer experience acumen, clearly define problems, identify opportunities, drive innovative new ideas, and recommend actionable, prioritized next steps to make a big impact on customer needs/goals.
- **Innovation Management**: Bring rigor to a client’s decision making process by running workshops, presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement. A Digital Marketing Consultant is a skilled story builder and storyteller, who can lead a room of executives to consensus.
- **Solution Planning**:Define scope and plan new solutions for clients. This includes resolving how to measure business results, modeling current/future business processes, gather business requirements and identifying the organizational changes required to successfully realize the benefits of the solution.
**Your Impact**:
A Business Consultant at Salesforce plays a pivotal role in developing innovative B2C, B2B and B2B2C digital engagement strategies with key strategic customers, in a “pre-sales” environment. The consultant works with both new prospects as part of the business development process as well as existing customers to help expand, strengthen and grow relationships.
**Minimum Requirements**:
- 10+ years of digital marketing experience and/or marketing management consulting experience with at least 7 years focused exclusively on the digital space
- Proven experience leading digital strategy and digital roadmap projects in a complex business and marketing environment
- Deep understanding of and passion for the customer lifecycle and leading the customer experience through their marketing journey
- Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level
- Strong understanding of marketing & advertising industry trends and the overall SaaS landscape.
- Ability to understand, communicate and manage across the entire project lifecycle
- Broad knowledge of technology trends and relevance to clients businesses
**Preferred Requirements**:
- Financial Services industry experience and focus a plus
- Demonstrated success driving organizational change within client organizations
- New business opportunity identification
- This position is defined as a “remote employee “(work from home office), with expected travel to clients and for internal team collaboration: 20% - 40%
***About Salesforce**
**_Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. _**
**_Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. _**
**_There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. _**
**_We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. _**
***Posting Statement**
**At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive
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