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Merchant Lead Manager Chile

hace 5 meses

Santiago de Chile Merama A tiempo completo

**About Us**

Merama's mission is **to become the best and largest online group of brands in Latin America**. Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with
- P&L "owner" for the merchant: you should keep oversight of your merchant's top-line and P&L evolution.
- Board of Directors: lead planning, strategy, validation, negotiation and agreements to be reviewed on by Merama's Merchant Board, on a quarterly basis.
- Business Plan process leader: define the business levers that will be executed jointly with the merchant. Coordinate business planning process: discovery sessions, ideation, initiative sizing, budget, governance setup, execution start.
- Merchant expert: immerse yourself completely in the business: understand their category, business processes, team structure, systems and major opportunities to be unlocked.
- POC: be the main point of contact (POC) for your merchant, understanding all relevant parties in Merama and with the Merchant.
- Oversight of Inputs: define and track KPIs to ensure the best Selection, Availability, Pricing, and Customer Experience across marketplaces for your merchant.
- Project manager for Growth: interface and coordinate between the merchant and Merama team to create action plans, mobilize the necessary resources to hit our agreed business objectives. Vouch for the merchant and create a healthy working relation with Merama's team.
- Manage a high performing team: hire, coach and develop internal Merama team to deliver results.

**We are looking for someone who has**:

- Have 6-10 years of experience in Retail, e-commerce, Tech related company, or in a Consulting Firm
- Have negotiated complex deals in the past, in commercial role or in a project management capacity
- Are results and data-driven, and are able to work towards results in an autonomous and independent manner
- Experience managing high-performance teams
- Advanced working knowledge of Spanish and English at a minimum - Portuguese a plus
- Are based in Chile

**Desirable qualifications**:

- Have an MBA or similar business background
- Have worked in Private Equity, managing a business in an operations role
- Have led a retail or ecommerce team in the past
- Have extensive experience in creating business plans and delivering on them
- Are focused on the good of the team and company first, and just want to build something massive
- Are excited about E-commerce and the endless opportunities in this industry
- Are motivated to work in a fast-paced environment close to outstanding professionals with deep human qualities.

**What we offer to you (benefits)**:

- Language Aid (English or Portuguese)
- Flex Days
- Medical Insurance