IT Support Engineer

hace 2 semanas


Santiago de Chile Atlas Copco Chile SpA. A tiempo completo

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

**Join us on our journey for a better tomorrow.**

**Your role**
- Provide full onsite/desk side and remote support to end users for all their IT issues, service/change requests.
- Image, deploy, upgrade and refresh PCs and manage assets.
- Administrate and solve incidents assigned to the local on-site support.
- Participate in small to medium size projects.
- Provide hands on support to our specialist team with server, network, telephony infrastructure.
- Advise customers and users on their IT needs and best practices.
- Establish and maintain strong relationships with local business.
- Continuous development and improvement of On-Site Support service delivery.
- Continuous focus on customer satisfaction, compliance and standards.
- Work with the Service Desk, Application Managers, IT Managers and other stakeholders using the ITIL methodology for IT Service Management.
- Team up with your peers at other locations in case of cross functional support is required.

**To succeed you wil need**

Experience Requirements
- Extended experience of successfully delivering IT services.
- Strong technical knowledge of troubleshooting PC’s, laptops, Windows 7/10.
- Proven track record of cultural awareness while collaborating with your peers in the other regions.
- Working knowledge of value and use of Standard IT processes and methodologies (i.e. ITIL, PMI and SDLC).
- Comfortable with working in a highly matrix global environment.

Educational Requirements
- University degree or equivalent experience in IT.
- Certification within ITIL (Foundation) is a benefit.
- Fluency in English, spoken and written is a must; second language preferred.

**In return we offer**
- Bright career growth in advance technology business.
- Be a part of global team growing service business.
- Opportunity to work with global and high level of management team.
- Chance to be trained in oversea on our technology.

**City**

Santiago

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.


  • IT Support Engineer

    hace 3 días


    Santiago de Chile TOMRA A tiempo completo

    **Company Description** **About Us** TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world's most advanced grading, sorting, peeling and analytical technology. The company's mission is to enable its customers to improve returns, gain operational efficiencies, and ensure...

  • Application Engineer

    hace 5 días


    Santiago de Chile Statkraft A tiempo completo

    Application Engineer - IT Chile - Full-time **Company Description**: Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see...


  • Santiago de Chile Get More Students A tiempo completo

    **Must be fluent in English to be considered for the position (Oral & Written)**_ **Position**: Tech Support Engineer **Job Type**: Full-Time | Fully Remote **Role** As a Tech Support Engineer, your primary responsibility is to provide exceptional technical support to our clients. You will be responsible for investigating and resolving technical issues...

  • Application Engineer

    hace 3 días


    Santiago de Chile Statkraft A tiempo completo

    Company Description Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution - we...


  • Santiago de Chile EDB A tiempo completo

    The world loves Postgres. If you work with developers or data scientists or anyone wrangling data, you'll probably see a sticker with the tusks and trunk of the Postgres elephant on the lid of a nearby laptop. EDB has a lot to do with that. We've been major contributors to Postgres since the beginning, and we are proud to call thousands of boundary pushing...


  • Santiago de Chile Siemens A tiempo completo

    Siemens LD SA requiere un (a) IT Technical User Support, cuyas principales funciones serán - Soporte usuarios remotos/presencial - Instalación de equipos - Soporte Configuracion Smartphones (IOS / Android) - Soporte Impresoras (Gestión de insumos) - Soporte Hardware (Manejo de garantías y cambio de partes) - Soporte Windows 10 - Soporte Office...

  • Support Engineer

    hace 2 días


    Chile Chico EDB A tiempo completo

    The world loves Postgres. If you work with developers or data scientists or anyone wrangling data, you'll probably see a sticker with the tusks and trunk of the Postgres elephant on the lid of a nearby laptop. EDB has a lot to do with that. We've been major contributors to Postgres since the beginning, and we are proud to call thousands of boundary pushing...

  • DevOps Engineer

    hace 1 semana


    Santiago de Chile Bhuvi IT Solutions A tiempo completo

    Looking for DevOps Engineer to work with USA clients **JOB DESCRIPTION** **Required Skills**: - Bachelor's degree in Computer Science or equivalent - Design, testing, training, implementation, and post-implementation support experience - Experience with business users, implementation team members, and the implementation partner - Microsoft Office...


  • Santiago de Chile Hewlett Packard Enterprise A tiempo completo

    Account Support Manager Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities: _** - Integrate technical knowledge and business understanding to create solutions for customers. - Resolve most technical incidents independently within your technical area. Work with team...

  • Application Engineer

    hace 3 días


    Santiago de Chile Pacifica Continental A tiempo completo

    Our client is looking for an Application Engineer, an IT specialist who will use his/her high expertise to design, implement and operate technologies and information systems according to the digitalization demands, ensuring a structured growth of the enterprise architecture within the company. **Application Engineer** **Competences** - Six (6) years of...

  • Data Engineer

    hace 5 días


    Santiago de Chile Azka IT Consulting A tiempo completo

    Descripción **AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **Data Engineer.** ****Objetivo principal**:Será el responsable de diseñar, desarrollar, alinear y solucionar problemas, realizando una labor consultiva en soluciones...


  • Santiago de Chile BairesDev SA A tiempo completo

    BairesDev® is a leading tech company empowering exceptional minds to redefine possibilities. We deliver cutting-edge solutions to giants like Google and top startups, working on projects that benefit millions. IT Support Analyst at BairesDev We are looking for an IT Support Analyst to join our internal Help Desk team and provide technical support and...

  • Technical Support Engineer – Mobile Data Network Chile

    Encontrado en: beBee S CL - hace 4 semanas


    Chile Chronos Consulting A tiempo completo

    Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be  Responsible for the technical support of the...

  • Technical Support Engineer – Mobile Data Network Chile

    Encontrado en: beBee S CL - hace 3 semanas


    Chile Chronos Consulting A tiempo completo

    Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be  Responsible for the technical support of the...


  • Santiago de Chile Prometeo Talent A tiempo completo

    **About us**: **Antelope Consulting is an IT consultancy and outsourcing firm based in the UK**. It has been providing **IT and database solutions** since 2004 predominantly in the financial marketplace. Put simply, Antelope Consulting can piece together all the elements for you. By using its **significant experience in this area**, we can significantly...


  • Santiago de Chile Merapar A tiempo completo

    **About the role**: Together with your team you will be working with microservices based systems, implementing new features, share knowledge and find new ways to solve problems together. It would be safe to say that over thousands of people will make use of your solutions on a daily basis, so in order to make sure that the end-users will have the best...


  • Santiago de Chile Brambles Group A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Associate Engineer, Customer Support

    Encontrado en: Talent CL C2 - hace 2 semanas


    Santiago, Chile ServiceRocket A tiempo completo

    G'day!We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.Twenty years on and counting, we’ve got your back. Why...


  • Santiago de Chile Philips A tiempo completo

    **Job Title**: Customer Service Field Engineer **FIELD SERVICE ENGiNEER - CHILE** Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...

  • Data Engineer

    hace 2 días


    Santiago de Chile Glencore A tiempo completo

    Glencore Copper is seeking a Data Engineer to support the growth and development of our global Copper Portfolio to be based either in Santiago or Lima. **Glencore Copper** We are one of the world’s largest producers and marketers of copper with our mining operations and development projects in key mining regions of Africa, Australia and America. This...