Sea Logistics Customer Care
hace 1 día
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.
**YOUR ROLE **:Sea Logistics Customer Care supports customers by providing helpful information, answering questions, and responding to complaints. They are the front line of support for clients and customers, and they help ensure that customers are satisfied with products, services, and features. Sea Logistics Customer Care is accountable for maintaining excellent service for our internal and external customers.
**YOUR RESPONSIBILITIES**:
- Customer Care and Satisfaction: Proactive advice and consultancy, ensuring customer satisfaction // KPIs
- Shipment Management: Qualification and entry of customer orders into the operational execution process
- Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
- Customer Onboarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
- Customer Data Management: Maintenance and integration of customer data in the KN systems
- Customer Reporting (creating, refining and reviewing reports)
- Full Profit & Loss Responsibility (drives financial development)
**YOUR SKILLS AND EXPERIENCES**:
- University Degree in ADM, COMEX, IR or alike
- Sea Logistics experience
- Intermediate English skills
-
Sea Logistics Customer Care
hace 7 días
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. **YOUR ROLE **:Sea Logistics Customer Care supports customers by providing helpful information, answering questions, and responding to complaints. They are the front line of...
-
National Sea Logistics Customer Care Manager
hace 7 meses
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: The Customer Care Manager is responsible for managing and continuously optimizing the Customer Service and field sales program to provide customer excellence...
-
Sea Logistics Import Operational Care Specialist
hace 6 días
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:Sea Logistics Import Operational Care is responsible for managing the coordination of customer shipments by securing buy rates (when required) and capacity...
-
Sea Logistics Import Operational Care
hace 1 día
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.** Your Role**:Sea Logistics Import Operational Care is responsible for managing the coordination of customer shipments by securing buy rates (when required) and capacity with...
-
Customer Retention Manager Contract Logistics
hace 2 días
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Reporting to the Director of Contract Logistics, the Manager of Customer Operations for Contract Logistics, will be responsible for building strategic...
-
Customer Retention Manager Contract Logistics
hace 1 hora
Chile Kuehne + Nagel AS A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Reporting to the Director of Contract Logistics, the Manager of Customer Operations for Contract Logistics will be responsible for building strategic...
-
Customer Retention Manager Contract Logistics
hace 1 hora
Santiago, Chile Kuehne + Nagel AS A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Reporting to the Director of Contract Logistics, the Manager of Customer Operations for Contract Logistics will be responsible for building strategic...
-
Customer Retention Manager Contract Logistics
hace 7 meses
Santiago de Chile Kuehne+Nagel A tiempo completoBuild and foster great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Reporting to the VP of Contract Logistics, the Director of Customer Operations for Contract Logistics, will be responsible for building strategic partnerships...
-
Customer Care Representative
hace 2 horas
Santiago, Chile Lingble A tiempo completo**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Business Development Air Logistics
hace 1 semana
Santiago de Chile Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:Ensuring customer satisfaction and being the key and central point of contact for any business requirement, with the primary focus on account development...
-
Especialista Customer Care
hace 2 horas
Santiago de Chile Wom A tiempo completo-PORQUE NADIE TE DA MAS!! Te invitamos formar parte de la Telco que la rompe en el mercado!, si eres una persona apasionada en lo que emprendes, lo haces desde la innovación y la honestidad y con valentía la enfrentar los nuevos desafíos, eres el o la futuro/a WOMer que buscamos! Buscamos un(a) Especialista Costumer Care Objetivo del Cargo: Coordinar...
-
Customer Care Manager, Chile
hace 7 meses
Santiago de Chile Allurion A tiempo completoWe are thrilled to be one of Deloitte's 500 fastest growing technology companies in the US - and now, we are ready to take our success to the next level by going public! This is an incredible opportunity to join our team as a Customer Care Manager and help us reach new heights. At Allurion, our core values of Audacity, Grit, Authenticity, Accountability,...
-
Customer Service
hace 4 días
Santiago de Chile Twill NL A tiempo completoDESCRIPTION Do you want to join a company that will disrupt the logistics industry? This is a unique Customer Experience hybrid role both selling the Twill value proposition to new potential customers and also taking excellent and pro-active care of them once they are onboard. In this role you will have the full responsibility and be empowered to make sure...
-
Analista Customer Care
hace 5 meses
Santiago de Chile Wom A tiempo completo¡¡PORQUE NADIE TE DA MÁS!! ¡Te invitamos formar parte de la Telco que la rompe en el mercado! Hoy nos encontramos buscando un/a **Especialista Customer Care** **Objetivo del Cargo**: Generar seguimiento y medición de impactos de KPIS de calidad y eficiencia del servicio. Además, de generar un valor agregado generando input de los análisis y...
-
Customer Care Coordinator
hace 3 semanas
Santiago de Chile Qantas A tiempo completo**Company Description** About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two...
-
Customer Care Rep
hace 4 meses
Santiago de Chile Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Santiago, CL**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most...
-
05. Supervisor Customer Care
hace 4 días
Santiago de Chile Rentokil Initial A tiempo completo**¡PROTEGIENDO PERSONAS, MEJORANDO VIDAS!** **RENTOKIL APUESTA POR TI** Somos una empresa de servicios empresariales internacionales con más de 43.000 personas en más de 73 países, estamos en crecimiento exponencial y expansión, buscamos innovar en los servicios de control de plagas, bebestibles e higiene, siendo una compaña de clase mundial. ¡Si...
-
Analista Customer Care
hace 5 días
Santiago de Chile Wom A tiempo completoPORQUE NADIE TE DA MAS!! Te invitamos formar parte de la Telco que la rompe en el mercado!, si eres una persona apasionada en lo que emprendes, lo haces desde la innovación y la honestidad y con valentía la enfrentar los nuevos desafíos, eres el o la futuro/a WOMer que buscamos! Buscamos un(a) Analista Customer Care Objetivo del Cargo: El principal...
-
Customer Care Representative
hace 6 días
Santiago de Chile FedEx Express LAC A tiempo completo**Companhia**: FedEx Express LAC **Título do Cargo**: LC219: Customer Care Representative **Número da requisição de cargo**: RC186698 **Tipo de Horário**: Tempo integral **Locais**: Santa Catalina De Chena 1000, San Bernardo Santiago, Região Metropolitana de Santiago 8060103 Account Creation;Basic Process Onboarding;Bookings;Case Management;Claims...
-
Hemodialysis Nurse Care Specialist
hace 4 días
Santiago, Metropolitana, Chile Fresenius Medical Care A tiempo completoCompany Overview:Fresenius Medical Care is a leading provider of hemodialysis services, committed to delivering high-quality patient care and exceeding customer expectations.Estimated Salary: $67,500 per yearJob Summary:We are seeking a highly skilled Hemodialysis Nurse Care Specialist to join our healthcare team. As a key member of our staff, you will be...