Business Planner Workforce Services Workplace

hace 3 días

Santiago, Metropolitana, Chile HP A tiempo completo

Business Planner Workforce Services Workplace

Description -

Job Summary

• This role is responsible for meticulous tracking of delivery progress and adjusting as needed for successful program outcomes. The role establishes and achieves operational objectives aligned with strategic goals, oversees departmental teams, and participates in cross-department initiatives. The role supervises lower-level supervisors and skilled employees, ensuring project prioritization, goal attainment, and skill development. The role also manages customer relationships, installation, training, and maintains up-to-date expertise in technical platforms.

Responsibilities

  1. Tracks delivery progress meticulously, regularly reporting status updates and making necessary adjustments to ensure successful program outcomes.
  2. Establishes and successfully attains operational objectives in alignment with strategic goals.
  3. Directs and guides departmental teams, participates in cross-department initiatives, and serves as an escalation point for subordinate employees and supervisors.
  4. Supervises lower-level supervisors and highly skilled, non-exempt employees, prioritizing projects, ensuring goal achievement, and providing coaching and feedback for skill development.
  5. Ensures that issues and recommendations are escalated following technical support policies and procedures.
  6. Identifies scalable growth paths for solutions, infusing design activities with insights that empower customers to expand and evolve.
  7. Builds and maintains strong relationships up to senior management level in assigned accounts as well as with their key technical decision-makers and influencers.
  8. Manages and coordinates the installation, initial set-up, and training of new equipment and software at the customer's location.
  9. Maintains knowledge and expertise of enhancements and new functionality within technical platforms.
Education & Experience Recommended
  1. Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
  2. Typically has 4-7 years of job-related experience or 2-4 years of management experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.
Preferred Certifications
  1. ITIL Certifications
Knowledge & Skills
  1. Automation
  2. Chemistry
  3. Commissioning
  4. Customer Relationship Management
  5. Customer Support
  6. Electrical Engineering
  7. Electromechanics
  8. Electronics
  9. Environment Health And Safety
  10. Field Service Management
  11. Hand Tools
  12. Key Performance Indicators (KPIs)
  13. Operating Systems
  14. Preventive Maintenance
  15. Process Improvement
  16. Safety Standards
  17. Technical Services
  18. Technical Support
  19. Technical Training
  20. Test Equipment
Cross-Org Skills
  1. Customer Centricity
  2. Prioritization
  3. Resilience
  4. Team Management
  5. Strategic Thinking
Impact & Scope

• Impacts multiple teams and supports projects requiring understanding of multiple disciplines or areas of HP.

Complexity

• Develops creative responses to resolve issues.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (Chile)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

#J-18808-Ljbffr

  • Workforce Services Specialist

    hace 2 días

    Santiago, Metropolitana, Chile HP A tiempo completo

    About the RoleThis is an exciting opportunity to join HP's workforce services team as a Business Planner, Workforce Services Workplace. As a key member of the team, you will be responsible for ensuring the successful delivery of services to our customers, while driving business growth and improving customer satisfaction.Key ResponsibilitiesDevelop and...

  • Principal, Services Business Development

    hace 4 semanas

    Santiago, Metropolitana, Chile Mastercard A tiempo completo

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation,...

  • VP GLOBAL Workplace STRATEGY

    hace 3 días

    Santiago, Metropolitana, Chile WSP USA A tiempo completo

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) WSP USA VP GLOBAL Workplace STRATEGY in Chile About WSP: WSP is one of the world's leading engineering professional services consulting firms. We are...

  • Principal, Services Business Development

    hace 2 semanas

    Santiago, Metropolitana, Chile MasterCard A tiempo completo

    Press continue to see content specific to your location. United States Principal, Services Business Development Santiago CLP 20,000,000 - 40,000,000 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can...

  • Strategic Workplace Executive

    hace 3 días

    Santiago, Metropolitana, Chile WSP USA A tiempo completo

    About WSP USAAs a leading engineering professional services consulting firm, WSP USA is dedicated to delivering innovative solutions for our clients. Our team of experts spans across various disciplines, including engineers, technicians, scientists, architects, planners, surveyors, and environmental specialists.We are currently seeking an experienced VP...

  • Enterprise Account Manager, Amazon Web Services Global Sales

    hace 3 semanas

    Santiago, Metropolitana, Chile myGwork - LGBTQ+ Business Community A tiempo completo

    Hong Kong Enterprise Account Manager, Amazon Web Services Global Sales myGwork - LGBTQ+ Business Community Santiago CLP 20.000.000 - 40.000.000 DESCRIPTION: Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts? Do you have the business savvy and the technical background...

  • Senior Business Development Specialist

    hace 12 horas

    Santiago, Metropolitana, Chile Tata Consultancy Services A tiempo completo

    Tata Consultancy Services seeks an experienced IT Engagement Manager for the manufacturing industry. As a senior business relationship manager, you will be responsible for identifying growth opportunities, building strategic partnerships with customers, and driving business expansion in the sale, business, and IT areas.This role requires a deep understanding...

  • International Financial Services

    hace 7 días

    Santiago, Metropolitana, Chile Surecomp Services, Inc. A tiempo completo

    As a Trade Finance Professional at Surecomp Services, Inc., you will be part of a dynamic team that drives innovation and excellence in digital trade finance. Our collaborative approach fosters a culture of customer-centricity, where every employee is empowered to make a difference.We are seeking a highly motivated and results-driven individual who shares...

  • Business Development Specialist

    hace 20 horas

    Santiago, Metropolitana, Chile GSP Services A tiempo completo

    GSP Services is a customer-centric operational support provider for fast-moving technology companies. We offer flexible, adaptable, and scalable solutions to break the mold of traditional rigid customer support models.The Role:Identify potential clients through various modes, including social media, emails, and phone calls, to qualify and segment them on...

  • Data Architect, Professional Services

    hace 4 días

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success...

  • Manufacturing Business Development Specialist

    hace 1 día

    Santiago, Metropolitana, Chile Tata Consultancy Services A tiempo completo

    TCS has a strong presence in the manufacturing industry, providing innovative solutions to help clients achieve their goals.Key ResponsibilitiesCollaborate with key stakeholders to understand business requirements and develop tailored solutions.Leverage industry expertise to identify new business opportunities and drive revenue growth.Maintain strong...

  • Latin America Sales Planner

    hace 4 días

    Santiago, Metropolitana, Chile Mattel A tiempo completo

    Join Our Team as a Latin America Sales PlannerWe're seeking a skilled Latin America Sales Planner to join our team in the Andean Region. As a key member of our Sales team, you'll play a critical role in developing and implementing sales plans that drive business growth and achieve our regional goals.Your Key Responsibilities:Develop and implement sales...

  • Data Architect, Professional Services

    hace 1 semana

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success...

  • Data Architect, Professional Services

    hace 4 días

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer...

  • Business Manager IT

    hace 2 semanas

    Santiago, Metropolitana, Chile Tata Consultancy Services A tiempo completo

    Business Manager IT - Servicios Financieros En Tata Consultancy Service - TCS, líder global en servicios de Tecnología con presencia en más de 50 países y más de 600.000 asociados, buscamos profesionales con experiencia en probada en roles de Venta y Consulting de Tecnología para la industria de servicios financieros, para unirse al desafío de...

  • Data Architect, Professional Services

    hace 2 semanas

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer...

  • Data Architect, Professional Services

    hace 1 semana

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer...

  • Professional Services Specialist

    hace 3 días

    Santiago, Metropolitana, Chile ServiceRocket A tiempo completo

    About Us:SERVICEROCKET is expanding its team by adding an Extended Rocketeer workforce. This role is responsible for providing consulting services to clients through complete project solutions for measurable business improvement. The solutions typically leverage enterprise-level products and services, systems integration, or proprietary tools.Role...

  • Trade Finance Professional

    hace 7 días

    Santiago, Metropolitana, Chile Surecomp Services, Inc. A tiempo completo

    Delivering exceptional results in financial operations requires a unique blend of skills and expertise. At Surecomp Services, Inc., we seek a highly motivated professional who can leverage their knowledge of trade finance to drive business growth.With a strong focus on customer satisfaction, our team collaborates closely to identify innovative solutions that...

  • Data Architect, Data Lake, Professional Services

    hace 5 días

    Santiago, Metropolitana, Chile Amazon A tiempo completo

    Data Architect, Data Lake, Professional ServicesJob ID: 2919543 | Amazon Web Services Argentina S.R.L. - F61The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that...