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Special Accounts Representative

hace 1 mes

Santiago, Metropolitana, Chile Caterpillar A tiempo completo

Career Area: Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

At Caterpillar, you build what matters—whether it's the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is built through diversity, aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respects differences and believes in employee potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Job Description: Provide management, leadership and direction to senior management to collect deficient complex accounts. Tracks and brings timely resolution to complex accounts and manage them with the legal and remarketing team.

What you will do:

  1. Works with customers to propose/negotiate payment agreements and reconcile any differences or conflicts.
  2. Provides direction and leadership to the repossession, recovery or legal effort.
  3. Develops and makes recommendations for improvements to existing processes, policies, procedures, standards, and measures.
  4. Monitors and reports Special Accounts performance measures such as periodic status reports, summaries, statistics, results, and historical reporting to management on recovery or legal activities.
  5. Develops a strong working relationship with Caterpillar Dealers, Territory Managers and customers in an assigned portfolio.
  6. Makes recommendations for PCL (Potential Credit Losses) purposes.

What you have:

  1. Business Math: Knowledge of mathematical concepts; ability to apply mathematics appropriately to business transactions.
  2. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  3. Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Demonstrate a strong ability to anticipate problems and needs, and take the initiative to address them before they occur.
  4. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  5. Collection Management: Knowledge of collection management; ability to develop collection strategies in all areas of collection and credit/financial reporting for an organization.
  6. Accounts Receivable (A-R): Knowledge of an organization's billing requirements; ability to utilize the proper tools and follow accounts receivable practices and procedures.
  7. Legal Analysis: Knowledge of methods and tools used in legal analysis; ability to read, interpret and draw accurate conclusions from both legal and factual information.

Basic Requirements:

Bachelor's degree

English Pre Advanced

Top Candidates will also have:

Bank Experience

Financial Experience

Posting Dates: febrero 19, 2025 - marzo 2, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community .

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