Empleos actuales relacionados con Service Delivery Manager - Región Metropolitana de Santiago Chile - Global Payments
-
Service Delivery Manager It
hace 2 días
Santiago de Chile Yel Solutions A tiempo completoDesde Yel Solutions, empresa con sede en Argentina y filiales en América, busca incorpora a su staff de especialistas un Jefe de servicio IT ( Service Delivery Manager) con experiência mínima de 5 años liderando operaciones de Service Desk y/o Field Support de más de 50 posiciones. Se requiere conocimientos de ITIL. Lugar de trabajo: Chile. Tipo de...
-
Service Delivery Manager – Lidera Entrega de Servicios
hace 4 semanas
, Región Metropolitana de Santiago, Chile CrossNet A tiempo completoUna empresa de tecnología en Latinoamérica busca un Service Delivery Manager para coordinar equipos y recursos con el fin de ofrecer calidad y satisfacción a sus clientes. El candidato ideal deberá tener al menos un año de experiencia, un título profesional en áreas relevantes, y habilidades en liderazgo y comunicación. Se espera que participe...
-
Senior Service Improvement
hace 4 semanas
, Región Metropolitana de Santiago, Chile NHS Scotland A tiempo completoA major healthcare provider in Chile is seeking an experienced Assistant Service Manager. The successful candidate will support the management team in operational and performance processes, guide service redesign initiatives, and improve service delivery. Candidates must have substantial NHS experience and a degree in a relevant field. This permanent...
-
Service Delivery Manager
hace 2 semanas
Santiago, Metropolitana, Chile Global Payments Inc. A tiempo completoDescriptionTSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.We are looking for a Service Delivery Manager to be part of our team in Mexico, so if you are pursuing professional development and would like to be part of our amazing...
-
Service Delivery Manager
hace 1 día
Santiago, Metropolitana, Chile TSYS A tiempo completoTSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.We are looking for a Service Delivery Manager to be part of our team in Mexico, so if you are pursuing professional development and would like to be part of our amazing growth in...
-
Service Delivery Manager
hace 3 días
Chile Axity A tiempo completo** Service Delivery Manager Senior (SDM)** para liderar la gestión integral de servicios tecnológicos brindados a nuestros clientes y/o unidades de negocio internas en SAP. La persona seleccionada será responsable de asegurar la correcta entrega de los servicios de SAP, garantizando el cumplimiento de los acuerdos de nível de servicio (SLAs), la...
-
Service Delivery Manager
hace 4 semanas
, Región Metropolitana de Santiago, Chile CrossNet A tiempo completoCompany Description Crossnet es una empresa chilena con operación en 5 países en Latinoamérica, cuya misión es ayudar a sus clientes a solucionar problemas en temáticas de atención y experiencia de clientes a través de la tecnología e innovación. Nuestro foco está en las personas y las capacidades humanas, que puedan simpatizar con nuestros...
-
Service Delivery Manager
hace 2 semanas
Santiago, Metropolitana, Chile TSYS Chile SpA A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Service Delivery Lead
hace 1 semana
Santiago de Chile Logicalis A tiempo completoSe requiere reemplazar posición de Service Delivery Lead (supervisor de Bodega), para cliente Banco de Chile, por desvinculacion de Danilo Muñoz. **Qualificações** Se requiere reemplazar posición de Service Delivery Lead (supervisor de Bodega), para cliente Banco de Chile, por desvinculacion de Danilo Muñoz. **Job Snapshot**: **Employee Type**: -...
-
Vp Delivery Operation Manager IT Services
hace 2 días
Santiago de Chile Reclutamiento it A tiempo completoIn our company we believe that the key to create digital wealth is to have passionate, expert and happy people like you to transform the complex into extraordinary. That's why we contribute in continuous learning, professional growth and increased well-being in our collaborators every day. Join our team as VP or Chief Operation Office with experience in IT...
Service Delivery Manager
hace 1 mes
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year. We are looking for a Service Delivery Manager to be part of our team in Mexico, so if you are pursuing professional development and would like to be part of our amazing growth in Latin America & The Caribbean, apply today and join our award-winning Fortune 500® company What Part Will You Play? Responsible for the holistic management of two to three clients (depending on level of service complexity) and their production services, including any additional associated processing services and products. Develops and delivers continuous service improvement plans and initiatives for clients and their use of Global products or platforms. Discuss root cause analysis to follow action plan implementation. Manages services transition into BAU by working with the relevant business areas via stakeholder management, in the transfer of new clients, products and platforms on go-live. Conducts regular service reviews with allocated clients and partners, acting as a client advocate with multiple internal teams to address any service deficiencies and escalation of partner issues. Acts as client escalation point in the event of need for Severity 1 incidents. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Experience in client facing roles. Experience in the payments/banking industry. Relevant professional experience (ITIL standards ideally) in a client facing environment in delivering excellent levels of customer service. Demonstrable problem solving and analytical skills. Proven ability to communicate and influence individuals at all levels. Excellent time management skills and ability to delivery to deadlines. Proven ability to handle client escalations and major incidents Familiarity with continuous improvement practices and client satisfaction metrics. Previous experience managing service providers in all aspects of operational service delivery (e.g. performance to all aspects of contractual obligations). Fluent Spanish Advanced level of English (Speaking, writing and reading). Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact #J-18808-Ljbffr
