Vp Delivery Operation Manager IT Services

hace 2 días

Santiago de Chile Reclutamiento it A tiempo completo

In our company we believe that the key to create digital wealth is to have passionate, expert and happy people like you to transform the complex into extraordinary. That's why we contribute in continuous learning, professional growth and increased well-being in our collaborators every day.

Join our team as VP or Chief Operation Office with experience in IT Service Industry
- **Background**: Professional in Business Administration, engineering and others
- **Purpose**: Management Experience based as a Consulting Delivery Director focused in building the strategy, consulting team and Finance KPIs for deploying IT Services for different Customer, with focus in the client experience and thes best Delivery practices.
- **Previous Jobs**:COO, Strategy Manager, IT Service Delivery Manager, Global Service Delivery Manager, Operations Manager, VP of IT Services

**Experience and expertise in**:

- IT Industry as Consultant, preference in software development services, staff aumentation, IT Services, Cloud infrastructure; knowledge of interaction with vendors as Microsoft, SAP, Oracle, Infosys, AWS and others.
- 5+ years project management and delivery experienceand Professional Services experience
- Responsible for the delivery quality of key accounts within Business Units with direct report to the Managing Director.
- Passion for developing and implementing operational standards and processes
- Well-developed business acumen and technical aptitude to effectively guide/influence the priorities of various stakeholders while delivering exceptional service to customers
- Strong problem solving, analytical, planning, and organizational skills
- Contributor of the Business Unit’s strategy. P&L responsibility including annual budget development and monthly income statement analysis
- Accountable for control and knowledge over projects financial status to facilitate business decision-making, pointing on maximizing project's margin and revenue.
- Responsible for ensuring alignment between delivery and Client’s business goals ensuring the highest customer success experience and identifying new business opportunities with strong interaction with the sales force.
- Service proposals Delivery with 1:5 win ratio and farming growth in a 5:3 win rate focused in POD continuity-extension in local and regional customers.
- In charge of planning and control of P&L according to the SOWs and annual forecast.
- Drive organizational capability by building a highly committed and talented management team
- Provide employees with the authority, accountability, training, coaching, and resources to achieve their full potential and successfully drive the company's performance
- **Type of contract**: Indefinite term
- **Salary**: To be agreed upon
- **Benefits of Law and Superior Benefits**
- **Modality** 100% REMOTE Monday through Friday

Tipo de puesto: Tiempo completo

Salario: $8.000 - $9.000 al mes

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