Retail Merch Lead

Retail Merch Lead will drive execution of the commercial agenda and merchandising strategy to exceed financial targets. The Lead will have a deep interest in the customer and consumer and use a customer-centric approach in everything you do. The role will have retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in all markets. The role will create strong buy-in from operational teams which will help to implement and execute regional strategy.

Key Responsibilities:

1. Implement & execute regional merchandising strategy and commercial priorities:
2. Execute regional assortment direction in close alignment with regional team.
3. Optimize local selling peaks driven by calendar and customer shopping behavior.
4. Be responsible for all information including but not limited to kick-off, sale packs, BF-packs, deal packs, and any direction pack for commercial execution.
5. Know your market retail situation, competitive landscape, and customer profile.
6. Be up to date with assortment and demand & inventory strategy.
7. Drive in and post-season inventory management:
8. Pick full price, discount, and sale activities in line with regional direction.
9. Execute stock management, sale, and EOP in line with the regional strategy.
10. Execute regional guidelines related to assortment and allocation.
11. Follow up on store stock and resolve issues together with inventory optimization team.
12. Execute regional strategy for commercial impact on key product categories (including different store segments) and (re)act based on in-season performance.
13. Follow up and inform about progress:
14. Provide commercial team with constant & structured sales follow-up for the channel.
15. Review your commercial plan periodically and suggest improvements for next year.
16. Follow up commercial initiatives in store (travel two days a week) to confirm or adjust actions needed to meet the regional merchandising strategy.
17. Follow-up commercial results and KPIs and benchmark between areas, sales markets, and other regions.

What you need to succeed:

1. University degree, preferably in Business, Economics/Finance, or similar.
2. Years of experience within merchandising, inventory optimization, or supply and demand planning.
3. Strong retail knowledge.
4. Previous experience in executing commercial plans.
5. Previous experience in in and post-season stock management.
6. Knowledge in operational best practices and routines for physical stores.
7. Knowledge in operating merchandising systems, tools, and methods.

Skills:

1. Sales-driven and have a strong commercial awareness and salesmanship.
2. Analytical to follow up and estimate performance.
3. Understanding of products, stock, and product lifecycle management.
4. Good skills in MS Office, especially in Excel and PowerPoint.
5. Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration.
6. Flexibility and adaptability to change, a strategic mindset.
7. Collaborative, with excellent communication and presentation skills.
8. Fluent written and spoken English.

Apply by sending in your CV in English as soon as possible, but no later than 19 November . Due to data policies, we only accept applications through the career page. This role is based in Santiago de Chile.

What awaits you?

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

We offer you a strong corporate culture characterized by our values, teamwork, and entrepreneurial spirit.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We are committed to a recruitment process that is fair, equitable, and based on competency.