Client Relations Specialist

hace 2 semanas

Santiago, Metropolitana, Chile Select Assistants A tiempo completo

We're a dynamic, fast-growing company that connects businesses with top-tier talent. A key part of our success is ensuring a seamless client experience —from the moment a hire is made to full onboarding and beyond. That's where you come in.

The Role

Are you a proactive communicator who thrives in a fast-paced environment ? Do you love building strong client relationships, ensuring smooth operations, and handling post-hire coordination with precision? If so, we want to hear from you

What You'll Own

As our Remote Client Account Specialist , you'll be the first point of contact for clients after a hire, ensuring that everything runs smoothly from offer acceptance to onboarding and beyond .

Client Communication & Account Management

  • Serve as the go-to contact for client inquiries, providing timely, professional responses via email, chat, and meetings .
  • Build trust with clients by anticipating needs, addressing concerns, and ensuring top-tier service .

Follow-Ups & Request Handling

  • Manage routine follow-ups and client requests , ensuring every issue is addressed quickly and efficiently.
  • Keep hiring and onboarding processes moving by coordinating with internal teams.

Post-Hire Coordination & Onboarding

  • Oversee client communication after a hire , working closely with Finance, HR, and Operations to ensure a seamless onboarding process.
  • Assist in client onboarding calls , guiding them through our services and ensuring they have everything they need to succeed.

Job Description & Hiring Quality Management

  • Assist in creating, updating, and refining job descriptions to match client needs and hiring trends.
  • Monitor daily chat and issue resolution , keeping a close eye on both internal and client communications.
  • Support candidate review and approval , ensuring hiring quality aligns with client expectations.

Ideal Profile

Who You Are

  • Client-Focused Communicator – You build trust, provide clear answers, and anticipate client needs before they arise .
  • Highly Organized & Detail-Oriented – You thrive in a fast-moving environment and keep multiple client accounts running smoothly.
  • Proactive Problem-Solver – You don't wait for issues —you spot them early and fix them fast.
  • Team Player & Coordinator – You collaborate across departments to ensure clients and internal teams are always aligned .

If you're ready to take ownership, drive client satisfaction, and thrive in a fast-paced environment , we want to hear from you

Kindly apply here:

Apply Now

What's on Offer?

  • Work From Home – Enjoy the flexibility of a fully remote role while making a real impact.
  • Own Client Relationships – Be the trusted advisor for our clients, ensuring they have a seamless experience.
  • Career Growth – Join a fast-scaling company where your contributions directly impact success.
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