IT Analyst
hace 1 semana
Goodyear es una de las empresas líderes en la industria de los neumáticos, con una presencia global en 23 países y 57 plantas de producción. Nuestro equipo en Chile busca un Analista de TI para unirse a nuestra dinámica unidad.
Descripción del PuestoEl Analista de TI será el enlace técnico principal local para todas las aplicaciones, proporcionando soporte técnico esencial y manteniendo una comunicación constante con las diferentes áreas del negocio, especialmente la manufactura.
Responsabilidades Principales:- Soporte Técnico: Actuar como el contacto técnico principal local, proporcionando asistencia y soporte técnico para aplicaciones críticas.
- Orientación a Usuarios: Mantener contacto regular y efectivo con las áreas empresariales, enfocándose en la manufactura, para orientar y guiar a los usuarios en el uso correcto de las aplicaciones.
- Implementación de Proyectos Globales: Comprender, apoyar e implementar iniciativas y proyectos globales del área de IT a nivel local, asegurando una alineación con las estrategias y estándares globales.
- Coordinación de Servicios IT: Asistir en la coordinación de los servicios locales de IT, garantizando que se brinde un servicio de alta calidad y efectuar un seguimiento exhaustivo de las actividades administrativas y de control dentro del área de Tecnología de la Información.
- Educación: Título universitario en Ingeniería en Informática, Ciencias de la Computación, Tecnología de la Información o campo relacionado.
- Experiencia:
- Mínimo 3-5 años de experiencia en soporte técnico y administración de aplicaciones empresariales.
- Experiencia previa trabajando en entornos industriales o de manufactura es altamente deseable.
- Conocimientos Técnicos:
- Familiaridad con aplicaciones de gestión de manufactura y control de calidad.
- Experiencia en soporte de aplicaciones y sistemas de TI relacionados con la manufactura.
- Conocimiento en redes, bases de datos y sistemas operativos.
- Habilidades de Comunicación:
- Excelentes habilidades para comunicarse de manera efectiva con las diferentes áreas de negocio y usuarios.
- Capacidad para explicar términos técnicos a audiencias no técnicas.
- Gestión de Proyectos:
- Conocimiento en metodologías de gestión de proyectos (PMI, Agile, etc.).
- Experiencia en la coordinación e implementación de proyectos de TI a nivel local y global.
- Habilidades Personales:
- Capacidad para trabajar de manera autónoma y en equipo, con una actitud proactiva y orientada a resultados.
- Excelentes habilidades para resolver problemas y gestionar múltiples tareas simultáneamente.
- Idiomas:
- Fluidez en español.
- Nivel intermedio a avanzado de inglés para interactuar con equipos globales y documentación técnica.
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