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Payment Network Operations Analyst
hace 2 semanas
Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad.
Put simply, we believe that the more people we can help transfer money to overseas families, friends, and businesses, the smaller the world becomes.
Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries.
We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.
Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?Then join us Let's make this big world into SmallWorld.
Purpose of role:
The Payment Network Operations Analyst will report to the Payment Network Operations Manager and will be responsible for managing and maintaining payment networks and operational processes within our organization.
The Payment Network Analyst will play acritical role in ensuring the smooth operation of payment systems, activating and deactivating payers, currencies, products, and services.
Additionally, will be responsible for setting up operational rules, updating payer network information, managing contact lists, and creating procedures for each playout country and network.
Role details:
- Set up payers in the system, ensuring accurate and timely input of relevant information.
- Activate and deactivate payers as required, following established procedures and guidelines.
- Activate and/or deactivate currencies, products, and services based on business requirements.
- Establish operational rules to guide the smooth functioning of payment systems and ensure compliance with regulatory standards.
- Update payer network information, including locations and banks, to reflect any changes or additions.
- Manage the contact list of payers, ensuring accurate and uptodate information for effective communication.
- Collaborate with Customer Service and Sales teams to create and maintain procedures for each payout country and network, ensuring clarity and availability of information.
- Regularly review and update procedures to align with changes in regulations, internal policies, and business needs.
- Identify opportunities for process improvement and efficiency enhancement, proposing and implementing solutions where applicable.
- Collaborate with crossfunctional teams, such as IT and Compliance, to resolve operational issues and address systemrelated challenges.
Person Specification
- Bachelor's degree in finance, accounting, economics, or a related field.
- Knowledge of financial regulations and experience working in the financial industry.
- Strong analytical and communication skills are also essential for success in this role.
- Strong analytical and problemsolving skills, with the ability to analyse data and identify trends.
- English B2
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