Sales Support Specialist

hace 1 semana


Santiago, Metropolitana, Chile Talent Partners A tiempo completo

En Talent Partners nos encontramos en búsqueda
Sales Support Specialist para nuestro cliente, innovadora compañía de
Freight Forwarding, quien será responsable de realizar gestión comercial y de brindar apoyo administrativo y de operaciones al área comercial.


Principales Responsabilidades:

  • Apoyar al área comercial, resolviendo potenciales contingencias administrativas, comerciales y logísticas.
  • Solicitar tarifas tanto a agentes locales como en el extranjero y asegurarse de que las tarifas sean competitivas.
  • Preparar propuestas comerciales y cotizaciones que generen valor con beneficios claramente descritos para los clientes.
  • Acompañar ocasionalmente a representante de ventas a visitas a clientes y potenciales clientes, para obtener retroalimentación y mejorar el nível de servicio y satisfacer las necesidades de los clientes.
  • Mantener relaciones con agentes de acuerdo con la política de la empresa.
  • Identificar oportunidades para mejorar el servicio de la empresa y fomentar participación de clientes actuales para expandir el crecimiento del negocio.
  • Asesorar a los clientes con foco en satisfacción, aumento de volumen de ventas, margen y uso de rutas.
  • Asegurar la satisfacción del cliente con el nível de servicio de la empresa.

Requisitos de Perfil:

  • Título de Ingeniería Comercial, Ingeniero en Logística o carrera afín.
  • Mínimo 4 años de experiência en roles de soporte de ventas en compañías de Freight Forwarding.
  • Alto conocimiento de rubro de transportes; operaciones marítimas, aéreas, terrestres, agencias de aduanas y servicio al cliente internacional.
  • Dominio intermedioavanzado de MS Office y plataformas CRM.
  • Dominio de inglés intermedioavanzado.
  • Alta orientación al cliente y al servicio.
  • Excelenteshabilidad de gestiónycoordinación
  • Alta resiliencia, compromiso y orientación a resultados.

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